Patents by Inventor Jonathan E. Addair

Jonathan E. Addair has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for receiving device health management
    Patent number: 8464300
    Abstract: Various embodiments facilitate the management of receiving device health. One embodiment provides a receiving device health manager that identifies receiving devices having degraded operational states, based on operational state data received from those receiving devices. The receiving device health manager may further determine and initiate corrective actions with respect to the identified receiving devices, based on information about customers associated with the receiving devices and/or about the receiving devices themselves. In one embodiment, a corrective action may include a customer service contact to schedule a receiving device repair visit by a technician. This abstract is provided to comply with rules requiring an abstract, and it is submitted with the intention that it will not be used to interpret or limit the scope or meaning of the claims.
    Type: Grant
    Filed: September 16, 2008
    Date of Patent: June 11, 2013
    Assignee: Dish Network L.L.C.
    Inventors: Jonathan E. Addair, Erik C. Johnson, Shawn Sullivan
  • SYSTEMS AND METHODS FOR RECEIVING DEVICE HEALTH MANAGEMENT
    Publication number: 20100071011
    Abstract: Various embodiments facilitate the management of receiving device health. One embodiment provides a receiving device health manager that identifies receiving devices having degraded operational states, based on operational state data received from those receiving devices. The receiving device health manager may further determine and initiate corrective actions with respect to the identified receiving devices, based on information about customers associated with the receiving devices and/or about the receiving devices themselves. In one embodiment, a corrective action may include a customer service contact to schedule a receiving device repair visit by a technician. This abstract is provided to comply with rules requiring an abstract, and it is submitted with the intention that it will not be used to interpret or limit the scope or meaning of the claims.
    Type: Application
    Filed: September 16, 2008
    Publication date: March 18, 2010
    Inventors: Jonathan E. Addair, Erik C. Johnson, Shawn Sullivan