Patents by Inventor Jonathan Fabri

Jonathan Fabri has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Modified walnut shell and use
    Patent number: 9981861
    Abstract: Herein are described compositions useful in the purification of hydrocarbon-contaminated liquids (e.g., oil-contaminated water), methods of their manufacture, and methods of their use. In one instance, the composition can include a porous agricultural substrate selected from the group consisting of walnut shell, pecan shell, apricot pit, peach pit, corn cob, and a mixture thereof; the porous agricultural substrate having an external surface and pores, wherein the external surface is hydrophilic; and an organo-amine carried within the pores of the porous agricultural substrate. These compositions are utilized as regenerable filter media in place of, for example, ground walnut media.
    Type: Grant
    Filed: October 23, 2017
    Date of Patent: May 29, 2018
    Assignee: Polymer Ventures Inc.
    Inventors: Jonathan Fabri, David Beyer
  • Modified Walnut Shell and Use
    Publication number: 20180044203
    Abstract: Herein are described compositions useful in the purification of hydrocarbon-contaminated liquids (e.g., oil-contaminated water), methods of their manufacture, and methods of their use. In one instance, the composition can include a porous agricultural substrate selected from the group consisting of walnut shell, pecan shell, apricot pit, peach pit, corn cob, and a mixture thereof; the porous agricultural substrate having an external surface and pores, wherein the external surface is hydrophilic; and an organo-amine carried within the pores of the porous agricultural substrate. These compositions are utilized as regenerable filter media in place of, for example, ground walnut media.
    Type: Application
    Filed: October 23, 2017
    Publication date: February 15, 2018
    Applicant: Polymer Ventures Inc.
    Inventors: Jonathan Fabri, David Beyer
  • USING A SATISFACTION-PREDICTION MODEL TO FACILITATE CUSTOMER-SERVICE INTERACTIONS
    Publication number: 20170169438
    Abstract: The disclosed embodiments provide a system that uses a predicted probability of satisfaction for a customer to facilitate a customer-service interaction. During operation, the system obtains information related to an ongoing customer-service interaction involving the customer. The system uses the obtained information to determine a probability that the customer will be satisfied with the customer-service interaction. Next, the system uses the determined probability that the customer will be satisfied to facilitate subsequent interactions whether automated or manual with the customer in furtherance of the customer-service interaction.
    Type: Application
    Filed: December 14, 2015
    Publication date: June 15, 2017
    Applicant: Zendesk, Inc.
    Inventors: Jason Edward Maynard, Michael G. Mortimer, Sean D. Caffery, Christopher J. Hausler, Anh Thien Dinh, Narek Amirbekian, Beau Jonathan Fabry, Jeffrey P. Theobald, Thomas Pelletier