Patents by Inventor Jonathan Mark Silverman

Jonathan Mark Silverman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Integration of real-time and non-real-time communications
    Patent number: 10404646
    Abstract: First communication information is received from a first communication session in a first communication medium. The first information has an associated first topic identifier. The first communication information may be a media stream, such as a voice media stream. Second communication information is received from a second communication session in a second communication medium associated with the first topic identifier. The first and second communication mediums are different communication mediums. The second communication session occurs after the first communication session has ended. For example, the second communication medium may be an email that occurs after a voice call has completed. The first information and the second information are stored in a first topic record based on the first topic identifier. A user can then access the topic record to view the first and second communication information for the topic.
    Type: Grant
    Filed: January 26, 2016
    Date of Patent: September 3, 2019
    Assignee: Avaya Inc.
    Inventors: Mehmet Balasaygun, Rajeshwari Edamadaka, Jonathan Mark Silverman, David Skiba
  • INTEGRATION OF REAL-TIME AND NON-REAL-TIME COMMUNICATIONS
    Publication number: 20170214650
    Abstract: First communication information is received from a first communication session in a first communication medium. The first information has an associated first topic identifier. The first communication information may be a media stream, such as a voice media stream. Second communication information is received from a second communication session in a second communication medium associated with the first topic identifier. The first and second communication mediums are different communication mediums. The second communication session occurs after the first communication session has ended. For example, the second communication medium may be an email that occurs after a voice call has completed. The first information and the second information are stored in a first topic record based on the first topic identifier. A user can then access the topic record to view the first and second communication information for the topic.
    Type: Application
    Filed: January 26, 2016
    Publication date: July 27, 2017
    Inventors: Mehmet Balasaygun, Rajeshwari Edamadaka, Jonathan Mark Silverman, David Skiba