Patents by Inventor Jonathan W. Hall

Jonathan W. Hall has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Generation of support data records using natural language processing
    Patent number: 9864798
    Abstract: A view generator receives support text characterizing a support requirement for available information technology (IT) support, the support text being received in sentence form via a graphical user interface (GUI). A text analyzer performs natural language processing on the support text and thereby identifies at least one sentence part and at least one named entity within the support text. A support record generator relates each of the at least one sentence part and the at least one named entity to a support record type, and generates a support data record for the support requirement, including filling individual fields of the support data record using the at least one sentence part and the at least one named entity.
    Type: Grant
    Filed: March 31, 2015
    Date of Patent: January 9, 2018
    Assignee: BMC Software, Inc.
    Inventors: Jonathan W. Hall, Sun Chun Chu, Troy Cline, Nilesh Phadke
  • GENERATION OF SUPPORT DATA RECORDS USING NATURAL LANGUAGE PROCESSING
    Publication number: 20160085856
    Abstract: A view generator receives support text characterizing a support requirement for available information technology (IT) support, the support text being received in sentence form via a graphical user interface (GUI). A text analyzer performs natural language processing on the support text and thereby identifies at least one sentence part and at least one named entity within the support text. A support record generator relates each of the at least one sentence part and the at least one named entity to a support record type, and generates a support data record for the support requirement, including filling individual fields of the support data record using the at least one sentence part and the at least one named entity.
    Type: Application
    Filed: March 31, 2015
    Publication date: March 24, 2016
    Inventors: Jonathan W. HALL, Sun Chun CHU, Troy CLINE, Nilesh PHADKE
  • Bowling game
    Patent number: D351424
    Type: Grant
    Filed: July 29, 1991
    Date of Patent: October 11, 1994
    Inventor: Jonathan W. Hall