Patents by Inventor Jorge Recalde

Jorge Recalde has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Shared Call Center Systems and Methods (GigaPOP)
    Publication number: 20080019500
    Abstract: Embodiments of the present invention relate to shared call centers. More particularly, embodiments of the present invention relate to a shared call center that is in electrical communication with one or more client call centers. The shared call center, in embodiments, provides monitoring of agent personnel, provides customization of agent desktop applications or provides evaluation of agent personnel.
    Type: Application
    Filed: November 2, 2006
    Publication date: January 24, 2008
    Inventors: Oscar Torres, Jorge Recalde, Bruce Sharpe, Joaquin Jares, Martin Rosalin, Aaron Seabaugh, Brian James, Timothy Silvera, Trevor Norcross, Eric Buhring, Keith Pelletier, Michael Ringman, Timothy Hayes, Todd Stott