Abstract: A method, computer program product, and a computer system is provided. A processor receives a workflow, where the workflow includes a plurality of processes. A processor generates an enumerated list corresponding to the plurality of processes of the workflow. A processor maps a plurality of workflow snapshots to a value in the enumerated list. A processor generates a table, where the table comprises rows of a plurality of work requests and columns of the mapped plurality of workflow snapshots. A processor determines one or more open cycle times for open processes of the plurality of work requests. A processor determines one or more closed cycle times for closed processes of the plurality of work requests. A processor displays a report including the table, the one or more open cycle times, and the one or more closed cycle times.

Abstract: One or more computer processors generate a probability model for a cycle time of a complexity category of a completed project. One or more computer processors determine an overdue risk probability of an active project using the generated probability model. The completed project has a start date and an end date. In addition, the cycle time reflects the time difference between the start date and the end date.