Abstract: Various embodiments herein described are directed to methods, apparatuses and computer program products configured for improving human-computer interactions and interfaces in integrated service and asset management platforms. In some embodiments, an integrated service and asset management platform may generate and store ticket data objects (for example, incident ticket data objects and/or change ticket data objects). When a new ticket data object (for example, an incident ticket data object and/or a change ticket data object) is received by the integrated service and asset management platform, the integrated service and asset management platform may select one or more related ticket data objects. Additional example embodiments provide various example incident and change management user interfaces that facilitate various user inputs and software operations in the integrated service and asset management platform.

Abstract: A cap including a head attachment portion having a front section, a rear section and two side sections; a visor pivotally connected to said head attachment portion and being selectively moveable between a first position adjacent said front section and a second position; and movement limiting means, formed of a flexible material, having a first end attached to said visor and a second end attached to said head attachment portion intermediate said front and rear sections, said movement limiting means being adapted to inhibit movement of said visor beyond said second position.