Patents by Inventor Joseph Combs

Joseph Combs has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 8027457
    Abstract: There is disclosed a system and method for monitoring and updating an interactive voice response system through the use of a human agent who reviews the responses provided by a computer system and makes recommendations which are then used as data for updating the interactive voice response system. There is further disclosed a user interface for allowing the human agent to review the responses provided by the computer system, and to provide alternate responses which could be implemented by the computer system.
    Type: Grant
    Filed: December 1, 2006
    Date of Patent: September 27, 2011
    Inventors: Cordell Coy, Joseph Combs