Abstract: A framework and a method provided for monitoring and managing IoT devices. The method includes providing a cloud- and device-agnostic IoT cloud platform that interfaces with applications, IoT management platforms, and IoT device controllers. Each IoT management platform manages one or more IoT device controllers, and each IoT device controller controls a respective IoT device. The method includes receiving a request for performing a transaction corresponding to an IoT device from an application. In response to receiving the request, the method includes generating a set of operation commands for performing the transaction through an IoT management platform. The set of operation commands is generated based on a set of configurations associating the transaction to the IoT management platform. The method also includes triggering performance of the transaction by issuing the set of operation commands to the IoT management platform.