Abstract: An event clearinghouse engine is used with a data storage system to modify event disposition associated with components. A separate component disposition table is provided for each component. The component disposition table specifies different sets of disposition modifications for different types of events as indicated by event ID. A global disposition rule mapping table includes disposition modifications which are applied to all events. Per-vendor and per-tenant tables may be used to specify disposition modifications for particular vendors and tenants. Mode-specific tables such as a rescue/recovery mode table may be used to specify disposition modifications when the storage system is in a particular mode. The tables may be implemented in stages, including parallel and serial application.

Abstract: A method is used in processing data storage system configuration information. A capture tool is used to create a template from a configuration of a first data storage system. The template is published, and a configuration engine is used to apply the template to configuring a second data storage system.

Abstract: A method, system and computer product for use in error handling comprising receiving, from a requester, a data storage configuration request comprising sub-tasks, determining, from a plurality of user levels, a first user level at which said data storage configuration request is made, each user level of said plurality of user levels being associated with a respective different level of abstraction with respect to processing performed in the data storage system for servicing the data storage configuration request, servicing said data storage configuration request, storing, in an error structure, the success of each sub-task of the data storage configuration request, based on the storing, recording in an error tree whether each sub-task of the data storage configuration request executed successfully, and based on the first user level, displaying a report of the status of the data storage configuration request as recorded in the error tree.