Abstract: A pen cap for a medication delivery pen includes a piston-style detector mechanism. The piston-style detector mechanism includes at least an inner shell having first open end through which the medication delivery pen can be inserted, a second end opposite the first end, a sidewall defined by an outer surface and an opposing inner surface, and a passageway extending from the outer surface to the inner surface. The sidewall extends between the first end and the second end thereby defining a pen-receiving cavity there between. The piston-style detector mechanism further includes at least one switch and a translatable shaft at least partially disposed in the passage. The translatable shaft includes a body that extends at least from a pen-interfacing portion in the pen-receiving cavity to a switch-interfacing portion thereof.

Abstract: A liquid delivery system cap device is provided. In some embodiments, an example cap device includes a body defining a cavity configured to receive at least a portion of a liquid delivery device, and a sensor carriage movable within the cavity and including a first sensor. The sensor carriage may be movable between a first position and a second position relative to the cavity while the liquid delivery device is in a fixed positon relative to the cavity.

Abstract: Charging/recharging systems and charge status indicators are provided. In one implementation, a charge status indicator includes a charge sensing device configured to sense the charge of a rechargeable power supply. The charge status indicator further includes a detection device configured to compare the sensed charge with a plurality of predetermined levels in order to determine one of a plurality of capacity ranges of the rechargeable power supply. The charge status indicator also includes a first light emitting diode (LED), a second LED, and a switching circuit configured to switch the first and second LEDs on and off using a plurality of predefined illumination patterns to indicate the capacity range of the rechargeable power supply.

Abstract: A system and method configured to generate a simulated caller dialog including a caller intended issue for a scenario for testing a customer service representative (CSR). A simulated caller dialog is presented to the CSR and a CSR response to the simulated caller dialog is received and includes a CSR interpretation of the caller intended issue to the simulated caller dialog. An understanding determination result based on an intent determination recognition score is generated by an intent determination recognition model is generated in response to a comparison of the CSR interpretation of the caller intended issue matching the caller intended issue in the simulated caller dialog. A CSR score is generated for the scenario based on the understanding determination result. The CSR score is recorded to a database.

Abstract: A liquid delivery system cap device is provided. In some embodiments, an example cap device includes a body defining a cavity configured to receive at least a portion of a liquid delivery device, a first sensor configured to output a first sensor signal indicative of a plunger of the liquid delivery device, and a processor configured to detect a plunger of the liquid delivery device based on a variation in the sensor signal of the first sensor.

Abstract: A system and method configured to generate a simulated caller dialog including a caller intended issue for a scenario for testing a customer service representative (CSR). A simulated caller dialog is presented to the CSR and a CSR response to the simulated caller dialog is received and includes a CSR interpretation of the caller intended issue to the simulated caller dialog. An understanding determination result based on an intent determination recognition score is generated by an intent determination recognition model is generated in response to a comparison of the CSR interpretation of the caller intended issue matching the caller intended issue in the simulated caller dialog. A CSR score is generated for the scenario based on the understanding determination result. The CSR score is recorded to a database.

Abstract: A liquid delivery system cap device is provided. In some embodiments, an example cap device includes a body defining a cavity configured to receive at least a portion of a liquid delivery device, and a sensor carriage movable within the cavity and including a first sensor. The sensor carriage may be movable between a first position and a second position relative to the cavity while the liquid delivery device is in a fixed positon relative to the cavity.

Abstract: A system and method configured to generate a simulated caller dialog including a caller intended issue for a scenario for testing a customer service representative (CSR). A simulated caller dialog is presented to the CSR and a CSR response to the simulated caller dialog is received and includes a CSR interpretation of the caller intended issue to the simulated caller dialog. An understanding determination result based on an intent determination recognition score is generated by an intent determination recognition model is generated in response to a comparison of the CSR interpretation of the caller intended issue matching the caller intended issue in the simulated caller dialog. A CSR score is generated for the scenario based on the understanding determination result. The CSR score is recorded to a database.

Abstract: A cap device for a liquid delivery device operates to detect a position of the liquid delivery device relative to the cap device as the liquid delivery device is inserted to the cap device and rotated relative to the cap device. The cap device includes one or more sensors configured to detect a position of the liquid delivery device relative to the cap device. The position of the liquid delivery device can be used to determine whether the liquid delivery device is inserted and arranged in an appropriate axial and/or radial position relative to the cap device so that the cap device can accurately detect a condition of the liquid delivery device.

Abstract: A system and method configured to generate a simulated caller dialog including a caller intended issue for a scenario for testing a customer service representative (CSR). A simulated caller dialog is presented to the CSR and a CSR response to the simulated caller dialog is received and includes a CSR interpretation of the caller intended issue to the simulated caller dialog. An understanding determination result based on an intent determination recognition score is generated by an intent determination recognition model is generated in response to a comparison of the CSR interpretation of the caller intended issue matching the caller intended issue in the simulated caller dialog. A CSR score is generated for the scenario based on the understanding determination result. The CSR score is recorded to a database.

Abstract: Additive manufacturing or 3D printing produces considerable quantities of waste ink or resin during the course of additive manufacture. The waste ink is a hazardous substance and must be collected and disposed of accordingly. The present embodiments provide a waste ink collection device that collects the waste ink from the printing process, or from head cleaning and other incidental operations, stores the waste and cures it. The waste ink is thus rendered safe for conventional disposal. A waste ink disposal cartridge collects the waste ink and carries out curing.

Abstract: A method of providing nozzle calibration parameters for a 3D printer comprises: printing an arc pattern, printing an X-Y align pattern, and printing a head calibration pattern, measuring actual positions of drops, calculating deviations of said measured actual positions from expected positions, and calculating calibration parameters to correct for the deviations. Indicator drops may be used to allow built-in image recognition to find the calibration drops, and a cam system is provided to guide nozzle wipers.

Abstract: A pen cap for a medication delivery pen includes a piston-style detector mechanism. The piston-style detector mechanism includes at least an inner shell having first open end through which the medication delivery pen can be inserted, a second end opposite the first end, a sidewall defined by an outer surface and an opposing inner surface, and a passageway extending from the outer surface to the inner surface. The sidewall extends between the first end and the second end thereby defining a pen-receiving cavity there between. The piston-style detector mechanism further includes at least one switch and a translatable shaft at least partially disposed in the passage. The translatable shaft includes a body that extends at least from a pen-interfacing portion in the pen-receiving cavity to a switch-interfacing portion thereof.

Abstract: Additive manufacturing or 3D printing produces considerable quantities of waste ink or resin during the course of additive manufacture. The waste ink is a hazardous substance and must be collected and disposed of accordingly. The present embodiments provide a waste ink collection device that collects the waste ink from the printing process, or from head cleaning and other incidental operations, stores the waste and cures it. The waste ink is thus rendered safe for conventional disposal. A waste ink disposal cartridge collects the waste ink and carries out curing.

Abstract: A system and method configured to generate a simulated caller dialog including a caller intended issue for a scenario for testing a customer service representative (CSR). A simulated caller dialog is presented to the CSR and a CSR response to the simulated caller dialog is received and includes a CSR interpretation of the caller intended issue to the simulated caller dialog. An understanding determination result based on an intent determination recognition score is generated by an intent determination recognition model is generated in response to a comparison of the CSR interpretation of the caller intended issue matching the caller intended issue in the simulated caller dialog. A CSR score is generated for the scenario based on the understanding determination result. The CSR score is recorded to a database.

Abstract: Charging/recharging systems and charge status indicators are provided. In one implementation, a charge status indicator includes a charge sensing device configured to sense the charge of a rechargeable power supply. The charge status indicator further includes a detection device configured to compare the sensed charge with a plurality of predetermined levels in order to determine one of a plurality of capacity ranges of the rechargeable power supply. The charge status indicator also includes a first light emitting diode (LED), a second LED, and a switching circuit configured to switch the first and second LEDs on and off using a plurality of predefined illumination patterns to indicate the capacity range of the rechargeable power supply.

Abstract: A liquid delivery system cap device is provided. In some embodiments, an example cap device includes a body defining a cavity configured to receive at least a portion of a liquid delivery device, a first sensor configured to output a first sensor signal indicative of a plunger of the liquid delivery device, and a processor configured to detect a plunger of the liquid delivery device based on a variation in the sensor signal of the first sensor.

Abstract: Charging/recharging systems and charge status indicators are provided. In one implementation, a charge status indicator includes a charge sensing device configured to sense the charge of a rechargeable power supply. The charge status indicator further includes a detection device configured to compare the sensed charge with a plurality of predetermined levels in order to determine one of a plurality of capacity ranges of the rechargeable power supply. The charge status indicator also includes a first light emitting diode (LED), a second LED, and a switching circuit configured to switch the first and second LEDs on and off using a plurality of predefined illumination patterns to indicate the capacity range of the rechargeable power supply.

Abstract: A liquid delivery system cap device is provided. In some embodiments, an example cap device includes a body defining a cavity configured to receive at least a portion of a liquid delivery device, and a sensor carriage movable within the cavity and including a first sensor. The sensor carriage may be movable between a first position and a second position relative to the cavity while the liquid delivery device is in a fixed positon relative to the cavity.

Abstract: A liquid delivery system cap device is provided. In some embodiments, an example cap device includes a body defining a cavity configured to receive at least a portion of a liquid delivery device, a first sensor configured to output a first sensor signal indicative of a plunger of the liquid delivery device, a second sensor configured to output a second sensor signal indicative of a position, and a processor configured to detect a plunger of the liquid delivery device based on a variation in the sensor signal of the first sensor and to determine a corresponding position based on a sensor signal output by the second sensor.