Abstract: A grab bar includes a continuous support bar extending between a first end and a second end vertically spaced apart from the first end. The continuous support bar has a top section extending away from the first end, a bottom section extending away from the second end and angling upward toward the top section, and a bend formed between and connecting the top section and the bottom section. A brace member is coupled to and extends between the top section and the bottom section.

Abstract: Systems and methods are provided for controlling interactions between customers and agents. One embodiment is a system that includes an interface which receives a request to initiate a conversation. The system also includes a controller that acts as a message broker for the conversation by initiating a message stream between a customer device and an agent device, and records a time from receipt of each customer message to receipt of a corresponding agent response during the message stream. The controller also identifies an issue that the conversation is directed to, adjusts a permitted time period for agent responses based on a complexity of the issue, calculates an effectiveness score for the agent based on a number of agent responses that were provided within the permitted time period, updates a profile for the agent with the effectiveness score, and uses the effectiveness score as criteria for selecting the agent.

Abstract: A grab bar includes a continuous support bar extending between a first end and a second end vertically spaced apart from the first end. The continuous support bar has a top section extending away from the first end, a bottom section extending away from the second end and angling upward toward the top section, and a bend formed between and connecting the top section and the bottom section. A brace member is coupled to and extends between the top section and the bottom section.

Abstract: In an embodiment of the present invention, keywords may be dynamically optimized. This may include techniques for reducing the number of keywords assigned to a particular web page (and selecting which keywords to eliminate). This may also include techniques for reordering keywords, introducing new keywords, and/or changing the attributes of keywords (e.g., size, font, color, spacing, etc.) assigned to a particular web page. Any of these techniques may be dynamically implemented by basing the optimization on one or more metrics and data collected from user interactions with the webpage.

Abstract: In an embodiment of the present invention, keywords may be dynamically optimized. This may include techniques for reducing the number of keywords assigned to a particular web page (and selecting which keywords to eliminate). This may also include techniques for reordering keywords, introducing new keywords, and/or changing the attributes of keywords (e.g., size, font, color, spacing, etc.) assigned to a particular web page. Any of these techniques may be dynamically implemented by basing the optimization on one or more metrics and data collected from user interactions with the webpage.