Abstract: A system for enabling remote management of storage facilities has a videoconferencing system that allows a remote sales agent to communicate with customers at any of a plurality of storage facilities. When a customer enters a main office of a storage facility, the presence of the customer is sensed by one or more sensor nodes, and the remote sales agent is alerted to the customer's presence. In response, a videoconference call with the sales agent is established so that the customer sees an image of and may interact with the sales agent through the videoconferencing system. After the call, the sale agent may tend to other activities, such as communicating with other customers at the same facility or other storage facilities. If the customer desires to speak with the agent, the customer may provide a user input that automatically establishes a call with the same sales agent, if available.