Abstract: Systems and methods provide a notification of a connectivity problem of a video doorbell to a smartphone. A first communication link between the video doorbell and a backend server is determined unavailable, such as when a password used by the video doorbell to access a local area network (LAN) is not accepted by the LAN. A Bluetooth transceiver of the video doorbell is activated and a Bluetooth signal transmitted from the smartphone is detected. A second communication link between the video doorbell and the smartphone via the Bluetooth transceiver is established and a message is sent to the smartphone, via the Bluetooth transceiver, indicating that the password used by the video doorbell to access the LAN is not accepted by the LAN. The message causes an application running on the smartphone to display a notification on a display of the smartphone indicating the communication problem.

Abstract: A backup communication system and method provides communicating between a video doorbell and a doorbell sound output device when communication between the video doorbell and a remote server us unavailable. When a front button of the video doorbell is pressed or motion is detected in front of the video doorbell, the video doorbell attempts to send a message to the remote server via a wireless local area network (WLAN). The video doorbell determines when the message is not received by the remote server, such as when the WLAN is not connected to the internet and/or the remote server does not acknowledge the message, and sends, via the WLAN, a broadcast message to the doorbell sound output device. The doorbell sound output device detects the broadcast message from the video doorbell and generates the audio tone.

Abstract: Systems and methods provide a notification of a connectivity problem of a video doorbell to a smartphone. A first communication link between the video doorbell and a backend server is determined unavailable, such as when a password used by the video doorbell to access a local area network (LAN) is not accepted by the LAN. A Bluetooth transceiver of the video doorbell is activated and a Bluetooth signal transmitted from the smartphone is detected. A second communication link between the video doorbell and the smartphone via the Bluetooth transceiver is established and a message is sent to the smartphone, via the Bluetooth transceiver, indicating that the password used by the video doorbell to access the LAN is not accepted by the LAN. The message causes an application running on the smartphone to display a notification on a display of the smartphone indicating the communication problem.

Abstract: A device in a home security system may detect a disconnect from a network and enter automatic setup mode based on trigger conditions. The trigger conditions are used to determine that the disconnect is based on changes to network configuration settings. The trigger conditions may include failing multiple attempts to access the network using a saved network password, or determining that an access point signal with a saved service set identifier has not been detected for at least a threshold time. Based on one or more trigger conditions being met, the device may enter automatic setup mode to receive updated configuration settings from a client device.