Abstract: A system and method for knowledge management is disclosed. The method discloses: monitoring messages transmitted over a peer-to-peer network; profiling the messages; receiving a messages report request; identifying message profiles corresponding to the message report request; selecting messages corresponding to the identified message profiles; and generating the requested messages report from the selected messages. The system discloses means for implementing the method.

Abstract: One embodiment of the method discloses: identifying an information resource accessed by a client computer; generating an information resource pointer including an address for the information resource; and transmitting a pointer message including the information resource pointer over a network. A second embodiment of the method discloses: generating a client profile; storing the profile; receiving a pointer message containing an information resource pointer; scoring the pointer message with respect to the profile; totaling a number of times that the information resource pointer is received, over a predetermined time period; initializing a timeliness score to a maximum value; decrementing the timeliness score by a predetermined percentage each time a predetermined time period elapses after transmission by a sending client computer; generating an aggregate score; and displaying the pointer message and the aggregate score. The system of the present invention, includes all means for implementing the method.

Abstract: A system and method for automated message response within a system for knowledge management is disclosed. The method discloses the steps of: identifying a set of information resources; profiling the information resources; monitoring a transmitted message; scoring the monitored message with respect to the information resource profiles; querying an information resource with content from the monitored message, if that information resource's score exceeds a predetermined threshold; receiving a set of query responses from the information resources; generating a response to the monitored message from the query responses; and responding to the monitored message with the message response. The system of the present invention, discloses means for implementing the method.

Abstract: A privacy-preserving system and method is disclosed for knowledge management. The method of the present invention discloses steps for receiving and processing messages using scoring techniques and/or filtering techniques. The method of the present invention further includes a method for generating and obtaining responses to messages using scoring techniques and/or filtering techniques. The system of the present invention, includes all means for implementing the method.