Patents by Inventor Joyce Fong

Joyce Fong has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Dynamic selection of communication mode, application, and/or device using context and policy
    Patent number: 9819794
    Abstract: The system and method identify contact information for a first party. The contact information for the first party includes a plurality of communication endpoints of the first party and a plurality of communication applications for the plurality of communication endpoints of the first party. For example, the plurality of communication endpoints may be a home phone and a cell phone of the first party. The plurality of communication applications may be voice, video, text, and/or virtual reality applications of the first party. An electronic communication request is received from the first party to the second party. In response to receiving the electronic communication request from the first party to the second party, a first communication endpoint of the plurality of communication endpoints for the first party and a first communication application of the plurality of communication applications of the first party is selected based on a rule.
    Type: Grant
    Filed: May 20, 2015
    Date of Patent: November 14, 2017
    Assignee: Avaya Inc.
    Inventors: Venkatesh Krishnaswamy, Kundan Singh, Stephen Brock, Joyce Fong, Laurent Philonenko
  • DYNAMIC SELECTION OF COMMUNICATION MODE, APPLICATION, AND/OR DEVICE USING CONTEXT AND POLICY
    Publication number: 20160344867
    Abstract: The system and method identify contact information for a first party. The contact information for the first party includes a plurality of communication endpoints of the first party and a plurality of communication applications for the plurality of communication endpoints of the first party. For example, the plurality of communication endpoints may be a home phone and a cell phone of the first party. The plurality of communication applications may be voice, video, text, and/or virtual reality applications of the first party. An electronic communication request is received from the first party to the second party. In response to receiving the electronic communication request from the first party to the second party, a first communication endpoint of the plurality of communication endpoints for the first party and a first communication application of the plurality of communication applications of the first party is selected based on a rule.
    Type: Application
    Filed: May 20, 2015
    Publication date: November 24, 2016
    Inventors: Venkatesh Krishnaswamy, Kundan Singh, Stephen Brock, Joyce Fong, Laurent Philonenko