Abstract: A software/website system that allows a user to resolve software-related problems on a PC remotely via a web site. The system then uses a software package that automatically erases the contents of the computer's hard drive and then automatically reinstalls the Operating System and all requested applications in a fully unattended way. During the process, all programs needed for a complete and functional PC are automatically installed. As part of the process, the program updates and installs program patches. It then prompts a message to the user that it has finished. The result is a computer that performs at optimal speed and efficiency and with little to no effort on the user's part.

Abstract: A centralized connections unit for power and data. This device simplifies computer setup and networking by offering advanced cable management while simultaneously providing a power source with battery power backup. The unit contains everything needed to connect the computer, Internet, and peripheral devices from one portable location. Moreover, its sleek design with minimal exposed cabling makes computer setup less intrusive. The basic model includes one ‘box’ that encases all of the contents. To provide a power source to the computer and its devices, a retractable reel inside the box holds a solitary power extension cable. Cables are bundled together and encased in tubing to form the ‘arms’ of the box. A main tower arm (or artery) that connects to the computer's tower, and the desktop arm connects the computer monitors and other peripheral devices. These arms include virtually all types of cables to accommodate all different types of computers.