Patents by Inventor Juan R. Lara

Juan R. Lara has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10142400
    Abstract: A help system includes receives a request from the application running on an end-user device over a data communication network. The request may be transmitted in response to a command by a user to receive help related to the application. The server receives context information associated with the request from the application. According to one embodiment, the context information includes information gathered by the application as the user interacts with the application. The server selects information to be output based on the received context information, and transmits the selected information to the application.
    Type: Grant
    Filed: May 30, 2014
    Date of Patent: November 27, 2018
    Inventors: Juan R. Lara, Saurabh Saxena, Eric Chan, Michael Katten
  • Publication number: 20150350305
    Abstract: A help system includes receives a request from the application running on an end-user device over a data communication network. The request may be transmitted in response to a command by a user to receive help related to the application. The server receives context information associated with the request from the application. According to one embodiment, the context information includes information gathered by the application as the user interacts with the application. The server selects information to be output based on the received context information, and transmits the selected information to the application.
    Type: Application
    Filed: May 30, 2014
    Publication date: December 3, 2015
    Inventors: Juan R. Lara, Saurabh Saxena, Eric Chan, Michael Katten