Abstract: A particular method includes displaying a user interface for a media recorder in response to first user input. The method includes receiving a command to display recording space for the media recorder via the user interface. The method also includes sending a representation of the recording space to a display device. The representation includes a first indicator of available recording space, a second indicator of recording space used to store first media content that is deletable without additional user input when one or more conditions are met, and a third indicator of recording space used to store second media content, where an item of the second media content can only be deleted by the media recorder when the media recorder receives a user command to delete the item.

Abstract: A particular method includes displaying a user interface for a media recorder in response to first user input. The method includes receiving a command to display recording space for the media recorder via the user interface. The method also includes sending a representation of the recording space to a display device. The representation includes a first indicator of available recording space, a second indicator of recording space used to store first media content that is deletable without additional user input when one or more conditions are met, and a third indicator of recording space used to store second media content, where an item of the second media content can only be deleted by the media recorder when the media recorder receives a user command to delete the item.

Abstract: A method and system for content distribution. A scheduler for determining content to be sent to one or more devices and for creating a schedule to transmit the content. A content server for accessing content to be sent to one or more devices. A delivery modules to effectuate delivery of the content via at least one transmission protocol to the one or more devices according to the schedule.

Abstract: A customer-agent routing system (102) has a routing element (102C) for accepting customer calls and for routing said calls to an agent (108), a memory (102B) for storage of processor instructions and for storage of customer and agent activity, and a processor (102A) for controlling operations of the routing element and memory. The processor is programmed to monitor (202) operational metrics for each of a plurality of agents while serving customers, record (206) in the memory the operational metrics of each agent, and cause the routing element to route (220) a customer to an agent according to the recorded operational metrics of said agent.