Abstract: A product recovery management system is provided for assisting a worker who lacks professional knowledge or experiences of related products to efficiently, easily perform a product recovery work. The system includes a Device to Ubiquitous (D2U) interface module, a product recovery management system (PRMS) database (DB) that stores product information and various types of information related to product recovery, a product recognizing module that refers to one of the PRMS DB and the product lifecycle information infrastructure for information of a corresponding information using an identification (ID) of the product transmitted from the D2U interface module. The system further includes a recovery plan making module provides a user terminal of a worker with steps and related information necessary for a product recovery process through the user interface module using the product information collected from the product lifecycle information infrastructure.