Abstract: In an operation management apparatus that manages an operation of a system that provides a service requesting processing from an external service via an application programming interface (API), a storage device stores test data for causing the external service to execute processing via the API, the external service that a user uses through the service, and a correspondence relationship between the external service and the API that the user uses the processor is configured to detect whether or not a failure has occurred on the external service side, confirm whether or not the failure on the call destination service side is reproduced via an API used when the failure occurred, using the test data in a case of detecting the failure and specify a user who uses the external service and the API used, in a case where the failure on the external service side is reproduced.

Abstract: The present invention includes: a plurality of operation templates describing at least one procedure for managing operation of a system; a conflict determination unit that determines whether or not, upon execution of a specific procedure included in a specific operation template among the plurality of operation templates, a conflict possibly hindering execution of another procedure included in another operation template among the plurality of operation templates will be generated; and a presentation unit that presents information on the specific procedure to an outside before the specific procedure is actually executed in a case where the conflict determination unit determines that execution of the specific procedure will generate the conflict.

Abstract: In an operation management apparatus that manages an operation of a system that provides a service requesting processing from an external service via an application programming interface (API), a storage device stores test data for causing the external service to execute processing via the API, the external service that a user uses through the service, and a correspondence relationship between the external service and the API that the user uses the processor is configured to detect whether or not a failure has occurred on the external service side, confirm whether or not the failure on the call destination service side is reproduced via an API used when the failure occurred, using the test data in a case of detecting the failure and specify a user who uses the external service and the API used, in a case where the failure on the external service side is reproduced.

Abstract: The present invention includes: a plurality of operation templates describing at least one procedure for managing operation of a system; a conflict determination unit that determines whether or not, upon execution of a specific procedure included in a specific operation template among the plurality of operation templates, a conflict possibly hindering execution of another procedure included in another operation template among the plurality of operation templates will be generated; and a presentation unit that presents information on the specific procedure to an outside before the specific procedure is actually executed in a case where the conflict determination unit determines that execution of the specific procedure will generate the conflict.

Abstract: A technique of providing operation information on the same failure and management operation to an IT-service providing system of a different configuration is provided. The operation information can be shared among a plurality of environments and thus the operation cost can be reduced. An operation content presentation device has a storage device that stores a software mapping table storing information on software used by each of organizations, an operation mapping table storing information on an operation of a same content for a predetermined operation, and an operation target table listing operation targets of the respective organizations. The processor performs commonization of an operation content corresponding to a response content among the organizations, using each of these tables, and outputs, using a response content of one of the organizations as an input, an operation content of another one of the organizations similar to the operation content corresponding to the response content.

Abstract: Execution end timing of a jobnet is predicted with stable accuracy. An information processing apparatus executes jobnet execution time prediction model generation processing for generating an execution time prediction model for predicting execution time of a jobnet to be executed on the basis of information associated with execution time of each of previously executed jobnets, a prediction model accuracy determination processing for calculating prediction accuracy for the execution time of each of jobnets by the generated execution time prediction model, and delay determination processing for determining whether to predict execution end timing of a designated jobnet among a jobnet group that is a set of a plurality of jobnets currently being executed or to be subsequently executed on the basis of the execution time prediction model, on the basis of the calculated prediction accuracy for the execution time of each of the jobnets.

Abstract: Execution end timing of a jobnet is predicted with stable accuracy. An information processing apparatus executes jobnet execution time prediction model generation processing for generating an execution time prediction model for predicting execution time of a jobnet to be executed on the basis of information associated with execution time of each of previously executed jobnets, a prediction model accuracy determination processing for calculating prediction accuracy for the execution time of each of jobnets by the generated execution time prediction model, and delay determination processing for determining whether to predict execution end timing of a designated jobnet among a jobnet group that is a set of a plurality of jobnets currently being executed or to be subsequently executed on the basis of the execution time prediction model, on the basis of the calculated prediction accuracy for the execution time of each of the jobnets.

Abstract: Information on a communication relation or communication path to be monitored is automatically generated to reduce load of a user. A path information generation part receives a destination IP address designated by a user, through an input receiving part. When the input of the destination IP address is received, the path information generation part uses configuration information tables, each of which stores configuration information of a device on a network, to identify IP addresses of networks each having a plurality of terminals, as branch IP addresses. The path information generation part uses the configuration information tables and transfer destination information tables each storing a routing table of a router, to identify the connection order of routers between the designated destination IP address and the identified branch IP addresses, to generate path information.

Abstract: Information on a communication relation or communication path to be monitored is automatically generated to reduce load of a user. A path information generation part receives a destination IP address designated by a user, through an input receiving part. When the input of the destination IP address is received, the path information generation part uses configuration information tables, each of which stores configuration information of a device on a network, to identify IP addresses of networks each having a plurality of terminals, as branch IP addresses. The path information generation part uses the configuration information tables and transfer destination information tables each storing a routing table of a router, to identify the connection order of routers between the designated destination IP address and the identified branch IP addresses, to generate path information.

Abstract: Information on a communication relation or communication path to be monitored is automatically generated to reduce load of a user. A path information generation part receives a destination IP address designated by a user, through an input receiving part. When the input of the destination IP address is received, the path information generation part uses configuration information tables, each of which stores configuration information of a device on a network, to identify IP addresses of networks each having a plurality of terminals, as branch IP addresses. The path information generation part uses the configuration information tables and transfer destination information tables each storing a routing table of a router, to identify the connection order of routers between the designated destination IP address and the identified branch IP addresses, to generate path information.

Abstract: Information on a communication relation or communication path to be monitored is automatically generated to reduce load of a user. A path information generation part of a network monitoring device receives a destination IP address designated by a user as an object of monitoring. When the input of the destination IP address is received, the path information generation part uses configuration information tables, which store configuration information of a device on a network being monitoring, to identify IP addresses of networks to which a plurality of terminals belong, as branch IP addresses. Further, the path information generation part uses the configuration information tables and transfer destination information tables which store a routing table of a router on the network, in order to identify the connection order of routers between the designated destination IP address and the identified branch IP addresses, to generate path information.