Abstract: A store system comprises: store controller 21 incorporating programs for executing sales and sales management tasks; display 27 for displaying a screen for the execution of a task specified by each of the programs; first input means for inputting data to store controller 21 based on an instruction displayed on the screen produced on the display 27; and second input means for inputting handwritten or voice memo information to store controller 21. Store controller 21 requests an operator to select key information to be appended to the memo information when the operator inputs the memo information via the second input means, and stores the memo information, together with the appended key information, in a storage device within the system.

Abstract: A store system comprises: store controller 21 incorporating programs for executing sales and sales management tasks; display 27 for displaying a screen for the execution of a task specified by each of the programs; first input means for inputting data to store controller 21 based on an instruction displayed on the screen produced on the display 27; and second input means for inputting handwritten or voice memo information to store controller 21. Store controller 21 requests an operator to select key information to be appended to the memo information when the operator inputs the memo information via the second input means, and stores the memo information, together with the appended key information, in a storage device within the system.

Abstract: A store management system executes store operations, employing a communication apparatus In the store, connected with at least one store terminal by way of a first line Inside the store and connected with a server by a second line outside the store.

Abstract: To perform sales cooperation among a plurality of stores constituting, for example, a shopping center, a street of stores, or the like. To enable this cooperation, a clerk in each store proposes, to a customer in the store, coordinated commodities in which a commodity for sale in the original store is combined with a commodity for sale in another store. According to the proposal, when the customer comes to the other store introduced by the clerk in the original store and purchases the commodity for sale in the other store, a system is provided so that the original store having introduced the other store can receive a sales commission from the store introduced by the original store. Further, preferably, a system is provided so that the customer can purchase the commodity for sale in the other store at a predetermined discount price.

Abstract: There is provided a customer service support system for supporting provision of customer service to be offered by a person offering customer service, comprising: a medium capable of being carried by a customer and also intended to record customer specifying information for specifying the customer; customer information recording section; customer specifying information read-out section; customer information acquisition section for acquiring, from the customer information recording section, the customer information on the customer, on the basis of the customer specifying information read-out by customer information read-out section; a display section; a display control section for effecting a control allowing the display section to display the customer information acquired, whereby it is made possible to support provision of customer service to be offered by a person offering customer service, and it is made possible also to improve increase in satisfaction of the customers.

Abstract: To perform sales cooperation among a plurality of stores constituting, for example, a shopping center, a street of stores, or the like. To enable this cooperation, a clerk in each store proposes, to a customer in the store, coordinated commodities in which a commodity for sale in the original store is combined with a commodity for sale in another store. According to the proposal, when the customer comes to the other store introduced by the clerk in the original store and purchases the commodity for sale in the other store, a means is provided so that the original store having introduced the other store can receive a sales commission from the store introduced by the original store. Further, preferably, a means is provided so that the customer can purchase the commodity for sale in the other store at a predetermined discount price.

Abstract: In a sales mediation apparatus, a controller receives a request from a POS terminal installed in a store A (order receiving store), of a plurality of stores, having received an order of an article or articles from a customer, and searches for stock of the article or articles across the other stores. The controller manages one of the other stores having the stock as a store B (goods receiving store) from which the customer receives the article, together with the store A (order receiving store), and calculates commission for the store B (goods receiving store), based on information for sales notified from a POS terminal of the store B when the customer receives the article at the store B (goods receiving store).

Abstract: A store system comprises: store controller 21 incorporating programs for executing sales and sales management tasks; display 27 for displaying a screen for the execution of a task specified by each of the programs; first input means for inputting data to store controller 21 based on an instruction displayed on the screen produced on the display 27; and second input means for inputting handwritten or voice memo information to store controller 21. Store controller 21 requests an operator to select key information to be appended to the memo information when the operator inputs the memo information via the second input means, and stores the memo information, together with the appended key information, in a storage device within the system.

Abstract: The server of the commodity supplier receives the transaction number printed on the receipt held by the consumer who purchased the specific commodity from the terminal of the consumer, and extracts the transaction data having the commodity information in all the commodities sold in a sales processing corresponding to the transaction number from the transaction database accumulated in the POS system of the shop. Therefore, procuring the information (related purchase information) in the other commodities purchased along with the specific commodity.

Abstract: A service provider (ASP) disposes in a store a communication apparatus that executes part of the store management service operation. The operation that the communication apparatus executes requires high-speed response and/or frequent accesses, and it is not necessary to connect the apparatus to a server managed by the service provider via a pay line. Therefore, it is possible to secure high-speed response and to lower the charge for using the line. Furthermore, according to the present invention, the communication apparatus manages charges imposed for accesses from the store terminal, enabling to charge for even operations that the server does not execute.

Abstract: Purpose is to provide an information processing method, an information processing apparatus and a memory medium that enable an easy and accurate data recovery when data was destroyed, relative to the information processing method, the information processing apparatus and the memory medium that manage a transaction log by an upper apparatus and a terminal apparatus. The transaction log information input to POS terminal apparatus 12 is transmitted to a server controller 11 every time the transaction occurs. The server controller 11 stores the transaction log information. When a fault occurs at the POS terminal apparatus 12, upon repairing the fault, the POS terminal 12 issues a recovery instruction to the server controller 11. In this manner, the present day transaction log information and the previous day hard total information are retrieved from the server controller 11.