Abstract: A method includes obtaining primary workflow having a list of activities being performed by a worker; obtaining a surprise activity; comparing a context of the worker to contextual needs of the surprise activity; and interleaving the surprise activity in the list of activities based on a best fit context of the worker.

Abstract: A method to provide an order for a user to select goods includes automatically prompting a user via a voice command to collect an item from an order placed by a customer, and in response to receiving the input from an electronic device indicating that the item is unavailable, automatically prompting the user via a voice command to collect a substitute item designated, receiving an input indicating that the substitute item has been collected, followed by electronically notifying the customer that the substitute item has been collected instead of the original item. In another aspect, a voice-enabled click and collect system includes a remote server in communication with a mobile device, configured to prompt a user to collect an item, communicate the item unavailability to the remote server, receive instructions from the remote server, prompt the user to collect the substitute item, and notify the customer.

Abstract: A method of characterizing inventory items to a planogram includes receiving images of view of a scene with inventory items and corresponding indicia using an imaging device; receiving utterances (such as spoken description of inventory items) from a user using a voice recognition system; identifying inventory items in the scene and a corresponding identification code based at least in part on the images and at least in part on the utterances; identifying a plurality of attributes corresponding to the inventory items; and characterizing the inventory items to a planogram based on the respective identification code and plurality of attributes.

Abstract: A mobile device can receive information from a computer; at least partially in response to the receiving of the information from the computer, the mobile device can communicate with a worker regarding a product type; the mobile device can receive information from the worker via voice, wherein the information received from the worker can identify a date or other product information associated with a product of the product type; and the mobile device can provide the product information to the computer. The mobile device can provide a second voice prompt to the worker, wherein the second voice prompt can request a quantity of products of the product type that are marked with the product information; then the mobile device can receive a quantity from the worker via voice; and the mobile device can report to the computer.

Abstract: A method for text-to-speech (TTS) pronunciation correction includes initiating a correction of a pronunciation error produced by a TTS system; receiving an input from a user for the correction of the pronunciation error; and updating the pronunciation based on the input provided by the user. The user input can include providing one or more voice recording entries, a manual entry from a keyboard, and/or choosing an entry from a predetermined list of phonetic strings. The method can also include pronouncing the corrected pronunciation entry back to the user. The user input can be further used for correction of similar syllables, words, and/or phrases.

Abstract: A method of characterizing inventory items to a planogram includes receiving images of view of a scene with inventory items and corresponding indicia using an imaging device; receiving utterances (such as spoken description of inventory items) from a user using a voice recognition system; identifying inventory items in the scene and a corresponding identification code based at least in part on the images and at least in part on the utterances; identifying a plurality of attributes corresponding to the inventory items; and characterizing the inventory items to a planogram based on the respective identification code and plurality of attributes.

Abstract: A method for text-to-speech (TTS) pronunciation correction includes initiating a correction of a pronunciation error produced by a TTS system; receiving an input from a user for the correction of the pronunciation error; and updating the pronunciation based on the input provided by the user. The user input can include providing one or more voice recording entries, a manual entry from a keyboard, and/or choosing an entry from a predetermined list of phonetic strings. The method can also include pronouncing the corrected pronunciation entry back to the user. The user input can be further used for correction of similar syllables, words, and/or phrases.

Abstract: A method to provide an order for a user to select goods includes automatically prompting a user via a voice command to collect an item from an order placed by a customer, and in response to receiving the input from an electronic device indicating that the item is unavailable, automatically prompting the user via a voice command to collect a substitute item designated, receiving an input indicating that the substitute item has been collected, followed by electronically notifying the customer that the substitute item has been collected instead of the original item. In another aspect, a voice-enabled click and collect system includes a remote server in communication with a mobile device, configured to prompt a user to collect an item, communicate the item unavailability to the remote server, receive instructions from the remote server, prompt the user to collect the substitute item, and notify the customer.

Abstract: A compliance method involves, for example, storing actual product placement data describing a display arrangement of actual product placements; at one or more programmed processors: comparing the actual product placement data with planned product placement as defined in a planogram; creating a set of one or more instructions for rearrangement of the actual product placement to bring the actual product placement in the display arrangement into compliance with the planned product placement as defined in the planogram; and outputting the set of instructions.

Abstract: A mobile device can receive information from a computer; at least partially in response to the receiving of the information from the computer, the mobile device can communicate with a worker regarding a product type; the mobile device can receive information from the worker via voice, wherein the information received from the worker can identify a date or other product information associated with a product of the product type; and the mobile device can provide the product information to the computer. The mobile device can provide a second voice prompt to the worker, wherein the second voice prompt can request a quantity of products of the product type that are marked with the product information; then the mobile device can receive a quantity from the worker via voice; and the mobile device can report to the computer.

Abstract: A method includes obtaining primary workflow having a list of activities being performed by a worker; obtaining a surprise activity; comparing a context of the worker to contextual needs of the surprise activity; and interleaving the surprise activity in the list of activities based on a best fit context of the worker.