Patents by Inventor K. Michael Ross

K. Michael Ross has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20220012796
    Abstract: A system and method for processing items ordered for customer pickup from a brick-and-mortar store of a retail enterprise may determine that a customer has entered one of a plurality of geographic boundaries based on GPS tracking of the customer's mobile communication device, in response thereto, determine whether the entering customer has a completed order for pickup of at least one ordered item at the brick-and-mortar store associated with the geographic boundary, and in response thereto, control a display monitor located at an order pickup department of the store to display a message indicating that the customer has entered the one of the plurality of geographic boundaries and that the completed order to be picked up by the customer is complete.
    Type: Application
    Filed: February 11, 2019
    Publication date: January 13, 2022
    Inventors: Brian Pugh, Elmer L. Robinson, JR., David Scott Pallas, K. Michael Ross
  • Patent number: 10325294
    Abstract: A system and method for notifying customers of a retail enterprise of checkout queue activity includes a stored identification code identifying a location in or near a customer entry area to multiple point-of-sale systems grouped together in a brick-and-mortar outlet of the retail enterprise, and customer codes associated in a database with various customers of the retail enterprise, monitoring purchase transaction activity at each of the plurality of point-of-sale systems. An operating state of each of the point-of-sale systems is determined based on the monitored purchase transaction activity thereof. In response to a wirelessly received customer code and identification code, a notification message is wirelessly transmitted to a mobile communication device identified by a matching one of the customer codes in the database if the wirelessly received identification code matches the stored identification code.
    Type: Grant
    Filed: December 10, 2015
    Date of Patent: June 18, 2019
    Assignee: Meijer, Inc.
    Inventors: Brian Pugh, Elmer L. Robinson, Jr., David Scott Pallas, K. Michael Ross
  • Patent number: 10325250
    Abstract: A system and method that links point-of-sale purchases to shopper membership accounts includes a database in which each of one or more electronic payment systems specified by a customer is associated with one of a plurality of enterprise membership service identification codes stored in the database that uniquely identifies the customer as one of a plurality of shopper members of an enterprise membership service program associated with a retail enterprise. In response to tender of an electronic payment system to the point-of-sale system as part of a transaction for the purchase of items, information about the items is stored in one of a plurality of purchase histories that is associated with the one of the plurality of enterprise membership service identification codes that is associated with one of at least two specified electronic payment systems that matches the tendered electronic payment system.
    Type: Grant
    Filed: December 10, 2015
    Date of Patent: June 18, 2019
    Assignee: Meijer, Inc.
    Inventors: Brian Pugh, Elmer L. Robinson, Jr., David Scott Pallas, K. Michael Ross
  • Publication number: 20190172123
    Abstract: A system and method for processing items ordered for customer pickup from a brick-and-mortar store of a retail enterprise may determine that a customer has entered one of a plurality of geographic boundaries based on GPS tracking of the customer's mobile communication device, in response thereto, determine whether the entering customer has a completed order for pickup of at least one ordered item at the brick-and-mortar store associated with the geographic boundary, and in response thereto, control a display monitor located at an order pickup department of the store to display a message indicating that the customer has entered the one of the plurality of geographic boundaries and that the completed order to be picked up by the customer is complete.
    Type: Application
    Filed: February 11, 2019
    Publication date: June 6, 2019
    Inventors: Brian Pugh, Elmer L. Robinson, JR., David Scott Pallas, K. Michael Ross
  • Patent number: 10204329
    Abstract: A system and method effecting payment for POS purchases includes a database in which a unique code is associated with one of one or more electronic payment systems specified by a customer having one of a plurality of enterprise membership service identification codes stored in the database that uniquely identifies the customer as one of a plurality of shopper members of an enterprise membership service program associated with a retail enterprise. In response to receipt by an input device of a point-of-sale system of the retail enterprise of a manually-supplied code as part of a transaction for the purchase of one or more items, a processor processes payment for the one or more items using the one of the one or more electronic payment systems if the manually-supplied code matches the unique code associated with the one of the one or more electronic payment systems in the database.
    Type: Grant
    Filed: December 10, 2015
    Date of Patent: February 12, 2019
    Assignee: Meijer, Inc.
    Inventors: Brian Pugh, Elmer L. Robinson, Jr., David Scott Pallas, K. Michael Ross
  • Patent number: 10204373
    Abstract: A system and method for identifying customers with ordered items at a retail enterprise may associate in a database each of a plurality of departments within a brick-and-mortar outlet with a different identification code, and also one of a plurality of customer codes identifying a customer with an order code identifying an order placed by the customer for an item to be delivered thereto by one of the departments. In response to a wirelessly received identification code and customer code, a display monitor at one of the plurality of departments is controlled to display a notification message if the received identification code matches the identification code associated with the one of the departments and the received customer code matches the customer code associated in the database with the order code. The notification message may include information relating to at least one of the customer and the order.
    Type: Grant
    Filed: December 10, 2015
    Date of Patent: February 12, 2019
    Assignee: Meijer, Inc.
    Inventors: Brian Pugh, Elmer L. Robinson, Jr., David Scott Pallas, K. Michael Ross
  • Publication number: 20170039585
    Abstract: A print media coupon may be converted to a virtual print media coupon by a device which captures an image of information on the print media coupon and which creates the virtual print media coupon based on the captured image. The virtual print media coupon may be stored in a virtual coupon repository associated with a customer of a retail enterprise that controls the repository, and/or may be stored in another memory. Alternatively or additionally, a virtual print media coupon displayed on a mobile device may be stored in the virtual coupon repository after scanning during the purchase transaction.
    Type: Application
    Filed: October 24, 2016
    Publication date: February 9, 2017
    Inventors: K. Michael Ross, Lanny Curtis, Brian Pugh
  • Publication number: 20160171473
    Abstract: Disclosed is a system and method for customizing produce scale menus. Produce scales located in a brick-and-mortar store are associated in a database with different device codes, and customer purchase histories are associated in a database with different customer codes each identifying a different customer. Each purchase history contains items previously purchased by a corresponding customer. In response to receipt of a device code and a customer code, the device code in the database that matches the received device code is identified, the customer code in the database that matches the received customer code is identified, and if the purchase history associated in the database with the identified customer code contains one or more produce items, a produce menu displayed by the produce scale associated in the database with the identified device code is modified to display the at least one of the produce items in the purchase history.
    Type: Application
    Filed: December 10, 2015
    Publication date: June 16, 2016
    Inventors: Brian Pugh, Elmer L. Robinson, JR., David Scott Pallas, K. Michael Ross
  • Publication number: 20160171451
    Abstract: In a system and method for tracking employee time and attendance, device codes stored in a database are each associated with a corresponding identity of one of a plurality of enterprise facilities, employee codes stored in a database are each associated with a different employee of the business enterprise, and in response to wirelessly received information including a device code and an employee code, one of the plurality of device codes in the database is identified that matches the wirelessly received device code, the enterprise facility associated in the database with the matching device code is identified, the employee code that matches the wirelessly received employee code is determined, and in an employee attendance record identified with the matching employee code, the identified of facility, a calendar date and time of day at which the wirelessly received information was wirelessly received are logged.
    Type: Application
    Filed: December 10, 2015
    Publication date: June 16, 2016
    Inventors: Brian Pugh, Elmer L. Robinson, JR., David Scott Pallas, Michael Mullican, K. Michael Ross
  • Publication number: 20160171472
    Abstract: Disclosed is a system and method for effecting payment for purchases at point-of-sale systems of a retail enterprise. Each point-of-sale system is associated with a different stored identification code, and a stored first code is associated with a stored electronic payment system preauthorized by a customer member of the retail enterprise for automatic payment processing during purchase transactions carried out by the customer member at any of the plurality of point-of-sale systems. In response to a wirelessly received identification code, the point-of-sale system associated with the stored identification code that matches the wirelessly received identification code is identified, and in response to a wirelessly received second code, payment for one or more items in a current purchase transaction at the identified point-of-sale system is automatically processed using the stored, preauthorized electronic payment system if the wirelessly received second code matches the stored first code.
    Type: Application
    Filed: December 10, 2015
    Publication date: June 16, 2016
    Inventors: Brian Pugh, Elmer L. Robinson, Jr., David Scott Pallas, K. Michael Ross
  • Publication number: 20160171577
    Abstract: A system and method of providing in-person retailer assistance to customers of a retail enterprise includes associating locations within a brick-and-mortar outlet of the retail enterprise with different identification codes, associating customer codes with various customers of the retail enterprise, and associating employee codes with various employees of the brick-and-mortar outlet, and in response to a wirelessly received help request, customer code and one or more identification codes, one of the customer codes is identified that matches the wirelessly received customer code, each of the locations is identified that matches one of the one or more wirelessly received identification codes, a customer location within the brick-and-mortar outlet is determined based on the identified locations, and the help request, the identity of the customer and the customer location within the brick-and-mortar outlet are wirelessly transmitted to one or more employee mobile communication devices.
    Type: Application
    Filed: December 10, 2015
    Publication date: June 16, 2016
    Inventors: Elmer L. Robinson, JR., David Scott Pallas, Michael Mullican, K. Michael Ross, James Kevin Symancyk, Brian Pugh
  • Publication number: 20160171469
    Abstract: A system and method effecting payment for POS purchases includes a database in which a unique code is associated with one of one or more electronic payment systems specified by a customer having one of a plurality of enterprise membership service identification codes stored in the database that uniquely identifies the customer as one of a plurality of shopper members of an enterprise membership service program associated with a retail enterprise. In response to receipt by an input device of a point-of-sale system of the retail enterprise of a manually-supplied code as part of a transaction for the purchase of one or more items, a processor processes payment for the one or more items using the one of the one or more electronic payment systems if the manually-supplied code matches the unique code associated with the one of the one or more electronic payment systems in the database.
    Type: Application
    Filed: December 10, 2015
    Publication date: June 16, 2016
    Inventors: Brian Pugh, Elmer L. Robinson, JR., David Scott Pallas, K. Michael Ross
  • Publication number: 20160171592
    Abstract: A system and method for identifying customers with ordered items at a retail enterprise may associate in a database each of a plurality of departments within a brick-and-mortar outlet with a different identification code, and also one of a plurality of customer codes identifying a customer with an order code identifying an order placed by the customer for an item to be delivered thereto by one of the departments. In response to a wirelessly received identification code and customer code, a display monitor at one of the plurality of departments is controlled to display a notification message if the received identification code matches the identification code associated with the one of the departments and the received customer code matches the customer code associated in the database with the order code. The notification message may include information relating to at least one of the customer and the order.
    Type: Application
    Filed: December 10, 2015
    Publication date: June 16, 2016
    Inventors: Brian Pugh, Elmer L. Robinson, JR., David Scott Pallas, K. Michael Ross
  • Publication number: 20160171566
    Abstract: A system and method for notifying customers of a retail enterprise of checkout queue activity includes a stored identification code identifying a location in or near a customer entry area to multiple point-of-sale systems grouped together in a brick-and-mortar outlet of the retail enterprise, and customer codes associated in a database with various customers of the retail enterprise, monitoring purchase transaction activity at each of the plurality of point-of-sale systems. An operating state of each of the point-of-sale systems is determined based on the monitored purchase transaction activity thereof. In response to a wirelessly received customer code and identification code, a notification message is wirelessly transmitted to a mobile communication device identified by a matching one of the customer codes in the database if the wirelessly received identification code matches the stored identification code.
    Type: Application
    Filed: December 10, 2015
    Publication date: June 16, 2016
    Inventors: Brian Pugh, Elmer L. Robinson, JR., David Scott Pallas, K. Michael Ross
  • Publication number: 20160171468
    Abstract: A system and method that links point-of-sale purchases to shopper membership accounts includes a database in which each of one or more electronic payment systems specified by a customer is associated with one of a plurality of enterprise membership service identification codes stored in the database that uniquely identifies the customer as one of a plurality of shopper members of an enterprise membership service program associated with a retail enterprise. In response to tender of an electronic payment system to the point-of-sale system as part of a transaction for the purchase of items, information about the items is stored in one of a plurality of purchase histories that is associated with the one of the plurality of enterprise membership service identification codes that is associated with one of at least two specified electronic payment systems that matches the tendered electronic payment system.
    Type: Application
    Filed: December 10, 2015
    Publication date: June 16, 2016
    Inventors: Brian Pugh, Elmer L. Robinson, JR., David Scott Pallas, K. Michael Ross
  • Publication number: 20150371254
    Abstract: A system and method for presenting virtual discount coupons to customers of a retail enterprise accesses a virtual coupon repository stored in a database and containing a plurality of virtual discount coupons each redeemable against at least one item purchasable from the retail enterprise, accesses a purchase history stored in the database and identifying items previously purchased by the customer from the retail enterprise, for each virtual discount coupon in at least a subset of the plurality of virtual discount coupons in the virtual coupon repository, determines a prediction value based on the purchase history, which corresponds to a likelihood that the customer will purchase an item from the retail enterprise against which the virtual discount coupon is redeemable, and identifies for the customer in the virtual coupon repository at least one of the virtual discount coupons based on the prediction value thereof.
    Type: Application
    Filed: June 18, 2015
    Publication date: December 24, 2015
    Inventors: Brian Pugh, K. Michael Ross, Elmer L. Robinson, JR., Michael William Vendal
  • Publication number: 20140058823
    Abstract: A print media coupon may be converted to a virtual print media coupon by a device which captures an image of information on the print media coupon and which creates the virtual print media coupon based on the captured image. The virtual print media coupon may be stored in a virtual coupon repository associated with a customer of a retail enterprise that controls the repository, and/or may be stored in another memory. Alternatively or additionally, a virtual print media coupon displayed on a mobile device may be stored in the virtual coupon repository after scanning during the purchase transaction.
    Type: Application
    Filed: August 21, 2013
    Publication date: February 27, 2014
    Applicant: Meijer, Inc.
    Inventors: K. Michael Ross, Lanny Curtis, Brian Pugh