Abstract: A transaction terminal captures at least one image of a customer during a checkout and the customer is asked to place a photo identification card in view of the camera where a second image is captured of the card. The second image is converted to text and various components of the card are validated. Any hologram on the card is verified from the second image. The photo on the card is compared to facial features in the customer image and a determination is made as to whether the customer's identification can or cannot be verified. When verified, a message is sent to an attendant's device with the determination that the customer and card were verified along with the customer image and card image. The attendant is asked to confirm the verification and when confirmed the terminal resumes processing the checkout on behalf of the customer.