Abstract: A computer vision-based system may assist in wire installation. The system may use computer vision techniques to assess the quality of service wire installations. The system may generate text descriptions of the image of service installation work, assessing the quality of the work to facilitate searching and summarization.

Abstract: Aspects of the subject disclosure may include, for example, a method in which a processing system loads into cloud storage items of information for potential delivery to a customer, and receives a customer inquiry that includes text, audio, and/or image data. The system generates input for a natural language processing (NLP) model. The input corresponds to the customer inquiry, and the generating comprises converting a format of the customer inquiry to a text format, using a cloud service. The system also analyzes the input using the NLP model, to predict a set of items of information to be included in a customer solution; the items of information are associated with identifying codes. The system also performs searching, using the identifying codes, the cloud storage to retrieve the predicted items of information, resulting in a customer solution for delivery to equipment of the customer. Other embodiments are disclosed.