Patents by Inventor Kalpit Patel

Kalpit Patel has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20240428917
    Abstract: A method and system provide for automated counting of prescription product and enables virtual verification of the dispensed prescription product. The method and system include capturing by a camera at a first site an image of the prescription product to be dispensed according to a prescription to a patient, electronically displaying the image on a display at a second site remote from the first site, and electronically transmitting a verification from the second site to the first site in response to the image of the prescription product being determined at the second site to be consistent with the prescription.
    Type: Application
    Filed: July 29, 2024
    Publication date: December 26, 2024
    Inventors: Mohammed M. Ahmed, Alan Bachmann, Rik Banerjee, Ajay K. Behuria, Jeffrey M. Bragg, Shilanna N. Gallo, Shreesha Jayaseetharam, Alina S. Mangiurea, Thomas J. Maresca, Steven J. Mergner, Vanteya A. Pandit, Kalpit Patel, Patrick D. Ruff, Christopher A. Sibicky, Zarouhi Vartanian Hajinian
  • Publication number: 20240193077
    Abstract: A method for resolving breaking changes in a software system. The method includes generating a training dataset of training examples by: collecting data associated with test results of tests configured to identify breaking changes in the software system and executed management actions; storing the collected test results data; storing the collected management action data; parsing the stored content and identifying failed test data and management action data relevant to a given failed test for identification as a training example. The method continues by training a machine learning model using the training examples included in the training dataset and then using the trained machine learning model to predict recommended management actions by: detecting a present failed test; determining failed test data; providing the failed test data to the trained machine learning model for generating therewith the recommended management actions.
    Type: Application
    Filed: December 8, 2023
    Publication date: June 13, 2024
    Applicant: GENESYS CLOUD SERVICES, INC.
    Inventors: WILLIAM ANTHONY ALFORD, RAMYA ANANTH, KALPIT PATEL, JOSEPH DOMINIC ZUCCARELLO
  • Publication number: 20210374762
    Abstract: A method and system provide for automated counting of prescription product and enables virtual verification of the dispensed prescription product. The method and system include capturing by a camera at a first site an image of the prescription product to be dispensed according to a prescription to a patient, electronically displaying the image on a display at a second site remote from the first site, and electronically transmitting a verification from the second site to the first site in response to the image of the prescription product being determined at the second site to be consistent with the prescription.
    Type: Application
    Filed: May 26, 2021
    Publication date: December 2, 2021
    Inventors: Mohammed M. Ahmed, Alan Bachmann, Rik Banerjee, Ajay K. Behuria, Jeffrey M. Bragg, Shilanna N. Gallo, Shreesha Jayaseetharam, Alina S. Mangiurea, Thomas J. Maresca, Steven J. Mergner, Vanteya A. Pandit, Kalpit Patel, Patrick D. Ruff, Christopher A. Sibicky, Zarouhi Vartanian Hajinian
  • Patent number: 10498886
    Abstract: Methods for dynamically switching communications to text interactions are provided. In one example, a method includes the steps of receiving a phone call and determining a voice queue wait time exceeds a predetermined threshold. The phone call is routed to a speech-to-text queue based on the determination, and an audio signal associated with the phone call is converted to an instant message interaction.
    Type: Grant
    Filed: May 11, 2018
    Date of Patent: December 3, 2019
    Inventors: Kalpit Patel, Richard J. Walsh, Michael David Snyder
  • Publication number: 20190222566
    Abstract: A system and method are presented for key management and user authentication. Secure SSH access may be performed through a public/private set of SSH keys where a user uploads a public SSH key to a key management application. The private SSH key remains with a device associated with a user. The public SSH key is distributed across multiple regions to instances and is region agnostic. Public SSH keys may be distributed and synchronized in a large cloud computing environment where public SSH keys associated with users may be added or removed in order to rebuild system security.
    Type: Application
    Filed: March 20, 2019
    Publication date: July 18, 2019
    Inventors: Mark H. Trimmer, Eric M. Cohen, Kalpit Patel, Jarrod S. Sexton, Andres Silva
  • Patent number: 10305872
    Abstract: A system and method are presented for key management and user authentication. Secure SSH access may be performed through a public/private set of SSH keys where a user uploads a public SSH key to a key management application. The private SSH key remains with a device associated with a user. The public SSH key is distributed across multiple regions to instances and is region agnostic. Public SSH keys may be distributed and synchronized in a large cloud computing environment where public SSH keys associated with users may be added or removed in order to rebuild system security.
    Type: Grant
    Filed: August 5, 2016
    Date of Patent: May 28, 2019
    Inventors: Mark H. Trimmer, Eric M Cohen, Kalpit Patel, Jarrod S. Sexton, Andres Silva
  • Publication number: 20180262616
    Abstract: Methods for dynamically switching communications to text interactions are provided. In one example, a method includes the steps of receiving a phone call and determining a voice queue wait time exceeds a predetermined threshold. The phone call is routed to a speech-to-text queue based on the determination, and an audio signal associated with the phone call is converted to an instant message interaction.
    Type: Application
    Filed: May 11, 2018
    Publication date: September 13, 2018
    Inventors: Kalpit Patel, Richard J. Walsh, Michael David Snyder
  • Patent number: 10033864
    Abstract: Methods for dynamically switching communications to text interactions are provided. In one example, a method includes the steps of receiving a phone call and determining a voice queue wait time exceeds a predetermined threshold. The phone call is routed to a speech-to-text queue based on the determination, and an audio signal associated with the phone call is converted to an instant message interaction.
    Type: Grant
    Filed: May 18, 2015
    Date of Patent: July 24, 2018
    Inventors: Kalpit Patel, Richard J. Walsh, Michael David Snyder
  • Publication number: 20170041303
    Abstract: A system and method are presented for key management and user authentication. Secure SSH access may be performed through a public/private set of SSH keys where a user uploads a public SSH key to a key management application. The private SSH key remains with a device associated with a user. The public SSH key is distributed across multiple regions to instances and is region agnostic. Public SSH keys may be distributed and synchronized in a large cloud computing environment where public SSH keys associated with users may be added or removed in order to rebuild system security.
    Type: Application
    Filed: August 5, 2016
    Publication date: February 9, 2017
    Inventors: Mark H. Trimmer, Eric M. Cohen, Kalpit Patel, Jarrod S. Sexton, Andres Silva
  • Publication number: 20160344869
    Abstract: Methods for dynamically switching communications to text interactions are provided. In one example, a method includes the steps of receiving a phone call and determining a voice queue wait time exceeds a predetermined threshold. The phone call is routed to a speech-to-text queue based on the determination, and an audio signal associated with the phone call is converted to an instant message interaction.
    Type: Application
    Filed: May 18, 2015
    Publication date: November 24, 2016
    Applicants: INTERACTIVE INTELLIGENCE, INC.
    Inventors: Kalpit Patel, Richard J. Walsh, Michael David Snyder
  • Publication number: 20160309032
    Abstract: Methods for enhancing call experiences through personal rules are provided. In one example, a method includes the steps of receiving a phone call and caller identification information associated with the phone call and routing the phone call to an interactive voice response system. A caller profile is developed based on a comparison of the caller identification information and one or more data stores. The caller profile is matched with a predetermined personal rule, and a dynamic message is generated in the interactive voice response system based on the matching predetermined personal rule.
    Type: Application
    Filed: April 16, 2015
    Publication date: October 20, 2016
    Applicant: INTERACTIVE INTELLIGENCE, INC.
    Inventors: Kalpit Patel, Richard J. Walsh, Richard M. Neidermyer