Abstract: A method and system provide for automated counting of prescription product and enables virtual verification of the dispensed prescription product. The method and system include capturing by a camera at a first site an image of the prescription product to be dispensed according to a prescription to a patient, electronically displaying the image on a display at a second site remote from the first site, and electronically transmitting a verification from the second site to the first site in response to the image of the prescription product being determined at the second site to be consistent with the prescription.

Abstract: A method for resolving breaking changes in a software system. The method includes generating a training dataset of training examples by: collecting data associated with test results of tests configured to identify breaking changes in the software system and executed management actions; storing the collected test results data; storing the collected management action data; parsing the stored content and identifying failed test data and management action data relevant to a given failed test for identification as a training example. The method continues by training a machine learning model using the training examples included in the training dataset and then using the trained machine learning model to predict recommended management actions by: detecting a present failed test; determining failed test data; providing the failed test data to the trained machine learning model for generating therewith the recommended management actions.

Abstract: A method and system provide for automated counting of prescription product and enables virtual verification of the dispensed prescription product. The method and system include capturing by a camera at a first site an image of the prescription product to be dispensed according to a prescription to a patient, electronically displaying the image on a display at a second site remote from the first site, and electronically transmitting a verification from the second site to the first site in response to the image of the prescription product being determined at the second site to be consistent with the prescription.

Abstract: Methods for dynamically switching communications to text interactions are provided. In one example, a method includes the steps of receiving a phone call and determining a voice queue wait time exceeds a predetermined threshold. The phone call is routed to a speech-to-text queue based on the determination, and an audio signal associated with the phone call is converted to an instant message interaction.

Abstract: A system and method are presented for key management and user authentication. Secure SSH access may be performed through a public/private set of SSH keys where a user uploads a public SSH key to a key management application. The private SSH key remains with a device associated with a user. The public SSH key is distributed across multiple regions to instances and is region agnostic. Public SSH keys may be distributed and synchronized in a large cloud computing environment where public SSH keys associated with users may be added or removed in order to rebuild system security.

Abstract: A system and method are presented for key management and user authentication. Secure SSH access may be performed through a public/private set of SSH keys where a user uploads a public SSH key to a key management application. The private SSH key remains with a device associated with a user. The public SSH key is distributed across multiple regions to instances and is region agnostic. Public SSH keys may be distributed and synchronized in a large cloud computing environment where public SSH keys associated with users may be added or removed in order to rebuild system security.

Abstract: Methods for dynamically switching communications to text interactions are provided. In one example, a method includes the steps of receiving a phone call and determining a voice queue wait time exceeds a predetermined threshold. The phone call is routed to a speech-to-text queue based on the determination, and an audio signal associated with the phone call is converted to an instant message interaction.

Abstract: Methods for dynamically switching communications to text interactions are provided. In one example, a method includes the steps of receiving a phone call and determining a voice queue wait time exceeds a predetermined threshold. The phone call is routed to a speech-to-text queue based on the determination, and an audio signal associated with the phone call is converted to an instant message interaction.

Abstract: A system and method are presented for key management and user authentication. Secure SSH access may be performed through a public/private set of SSH keys where a user uploads a public SSH key to a key management application. The private SSH key remains with a device associated with a user. The public SSH key is distributed across multiple regions to instances and is region agnostic. Public SSH keys may be distributed and synchronized in a large cloud computing environment where public SSH keys associated with users may be added or removed in order to rebuild system security.

Abstract: Methods for dynamically switching communications to text interactions are provided. In one example, a method includes the steps of receiving a phone call and determining a voice queue wait time exceeds a predetermined threshold. The phone call is routed to a speech-to-text queue based on the determination, and an audio signal associated with the phone call is converted to an instant message interaction.

Abstract: Methods for enhancing call experiences through personal rules are provided. In one example, a method includes the steps of receiving a phone call and caller identification information associated with the phone call and routing the phone call to an interactive voice response system. A caller profile is developed based on a comparison of the caller identification information and one or more data stores. The caller profile is matched with a predetermined personal rule, and a dynamic message is generated in the interactive voice response system based on the matching predetermined personal rule.