Patents by Inventor Kam Sat LEE

Kam Sat LEE has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230214939
    Abstract: Systems and methods for enhanced organizational transparency using a linked activity chain in a ledger are disclosed. In one embodiment, a method may include (1) a back end for an organization comprising at least one computer processor receiving a first communication from a first entity comprising a first customer interaction with the first entity; (2) the back end writing the first communication to a ledger for the organization as a first block in a linked activity chain; (3) the back end receiving a second communication from a second entity comprising a second customer second activity with the second entity; (4) the back end writing the second communication to the ledger for the organization as a second block in the linked activity chain; (5) the back end calculating a summary score for the customer based on the blocks in the linked activity chain.
    Type: Application
    Filed: February 24, 2023
    Publication date: July 6, 2023
    Inventors: Joe VIEIRA, Kam Sat LEE, Murali PINGALI, Michael CORNELL, Suresh SHETTY, Samer FALAH, Ankur SAMBHAR
  • Patent number: 11615482
    Abstract: Systems and methods for enhanced organizational transparency using a linked activity chain in a ledger are disclosed. In one embodiment, a method may include (1) a back end for an organization comprising at least one computer processor receiving a first communication from a first entity comprising a first customer interaction with the first entity; (2) the back end writing the first communication to a ledger for the organization as a first block in a linked activity chain; (3) the back end receiving a second communication from a second entity comprising a second customer second activity with the second entity; (4) the back end writing the second communication to the ledger for the organization as a second block in the linked activity chain; (5) the back end calculating a summary score for the customer based on the blocks in the linked activity chain.
    Type: Grant
    Filed: October 8, 2020
    Date of Patent: March 28, 2023
    Assignee: JPMORGAN CHASE BANK, N.A.
    Inventors: Joe Vieira, Kam Sat Lee, Murali Pingali, Michael Cornell, Suresh Shetty, Samer Falah, Ankur Sambhar
  • Publication number: 20210097627
    Abstract: Systems and methods for enhanced organizational transparency using a linked activity chain in a ledger are disclosed. In one embodiment, a method may include (1) a back end for an organization comprising at least one computer processor receiving a first communication from a first entity comprising a first customer interaction with the first entity; (2) the back end writing the first communication to a ledger for the organization as a first block in a linked activity chain; (3) the back end receiving a second communication from a second entity comprising a second customer second activity with the second entity; (4) the back end writing the second communication to the ledger for the organization as a second block in the linked activity chain; (5) the back end calculating a summary score for the customer based on the blocks in the linked activity chain.
    Type: Application
    Filed: October 8, 2020
    Publication date: April 1, 2021
    Inventors: Joe VIEIRA, Kam Sat LEE, Murali PINGALI, Michael CORNELL, Suresh SHETTY, Samer FALAH, Ankur SAMBHAR
  • Patent number: 10915969
    Abstract: Systems and methods for enhanced organizational transparency using a linked activity chain in a ledger are disclosed. In one embodiment, a method may include (1) a back end for an organization comprising at least one computer processor receiving a first communication from a first entity comprising a first customer interaction with the first entity; (2) the back end writing the first communication to a ledger for the organization as a first block in a linked activity chain; (3) the back end receiving a second communication from a second entity comprising a second customer second activity with the second entity; (4) the back end writing the second communication to the ledger for the organization as a second block in the linked activity chain; (5) the back end calculating a summary score for the customer based on the blocks in the linked activity chain.
    Type: Grant
    Filed: August 11, 2016
    Date of Patent: February 9, 2021
    Assignee: JPMORGAN CHASE BANK, N.A.
    Inventors: Joe Vieira, Kam Sat Lee, Murali Pingali, Michael Cornell, Suresh Shetty, Samer Falah, Ankur Sambhar
  • Publication number: 20180047111
    Abstract: Systems and methods for enhanced organizational transparency using a linked activity chain in a ledger are disclosed. In one embodiment, a method may include (1) a back end for an organization comprising at least one computer processor receiving a first communication from a first entity comprising a first customer interaction with the first entity; (2) the back end writing the first communication to a ledger for the organization as a first block in a linked activity chain; (3) the back end receiving a second communication from a second entity comprising a second customer second activity with the second entity; (4) the back end writing the second communication to the ledger for the organization as a second block in the linked activity chain; (5) the back end calculating a summary score for the customer based on the blocks in the linked activity chain.
    Type: Application
    Filed: August 11, 2016
    Publication date: February 15, 2018
    Inventors: Joe VIEIRA, Kam Sat LEE, Murali PINGALI, Michael CORNELL, Suresh SHETTY, Samer FALAH, Ankur SAMBHAR