Patents by Inventor Karen Y. Stavinoha

Karen Y. Stavinoha has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Evaluating and servicing problematic cash-handling machines
    Patent number: 10157091
    Abstract: A method of tracking repeated performance problems in a machine is disclosed. The method comprises storing the faults in a computer memory, and assigning a classification value to the machine based on the frequency and number of the faults. Based on the classification value of the cash handing device it is determined whether the cash handing device needs to be serviced. The faults can be related to one of the hardware, the cash reject rate, image handling, crash rate, user claim rate, and check handling accuracy of the machine.
    Type: Grant
    Filed: February 18, 2016
    Date of Patent: December 18, 2018
    Assignee: Bank of America Corporation
    Inventors: Cheryl S. Bond, Rebecca L. Bell, Dion L. Bellamy, Pat Burton, Kristy M. Crist, Carol Giordano, James D. Goodwin, Jeffrey Hipple, Maggie M. Peretto, Devin D. Rhodes, Karen Y. Stavinoha, Susan A. Wilson
  • Evaluating and servicing problematic cash-handling machines
    Patent number: 10146603
    Abstract: A method of tracking repeated performance problems in a machine is disclosed. The method comprises storing the faults in a computer memory, and assigning a classification value to the machine based on the frequency and number of the faults. Based on the classification value of the cash handing device it is determined whether the cash handing device needs to be serviced. The faults can be related to one of the hardware, the cash reject rate, image handling, crash rate, user claim rate, and check handling accuracy of the machine.
    Type: Grant
    Filed: February 18, 2016
    Date of Patent: December 4, 2018
    Assignee: Bank of America Corporation
    Inventors: Cheryl S. Bond, Rebecca L. Bell, Dion L. Bellamy, Pat Burton, Kristy M. Crist, Carol Giordano, James D. Goodwin, Jeffrey Hipple, Maggie M. Peretto, Devin D. Rhodes, Karen Y. Stavinoha, Susan A. Wilson
  • Evaluating and Servicing Problematic Cash-Handling Machines
    Publication number: 20160196172
    Abstract: A method of tracking repeated performance problems in a machine is disclosed. The method comprises storing the faults in a computer memory, and assigning a classification value to the machine based on the frequency and number of the faults. Based on the classification value of the cash handing device it is determined whether the cash handing device needs to be serviced. The faults can be related to one of the hardware, the cash reject rate, image handling, crash rate, user claim rate, and check handling accuracy of the machine.
    Type: Application
    Filed: February 18, 2016
    Publication date: July 7, 2016
    Inventors: Cheryl S. Bond, Rebecca L. Bell, Dion L. Bellamy, Pat Burton, Kristy M. Crist, Carol Giordano, James D. Goodwin, Jeffrey Hipple, Maggie M. Peretto, Devin D. Rhodes, Karen Y. Stavinoha, Susan A. Wilson
  • Evaluating and Servicing Problematic Cash-Handling Machines
    Publication number: 20160162350
    Abstract: A method of tracking repeated performance problems in a machine is disclosed. The method comprises storing the faults in a computer memory, and assigning a classification value to the machine based on the frequency and number of the faults. Based on the classification value of the cash handing device it is determined whether the cash handing device needs to be serviced. The faults can be related to one of the hardware, the cash reject rate, image handling, crash rate, user claim rate, and check handling accuracy of the machine.
    Type: Application
    Filed: February 18, 2016
    Publication date: June 9, 2016
    Inventors: Cheryl S. Bond, Rebecca L. Bell, Dion L. Bellamy, Pat Burton, Kristy M. Crist, Carol Giordano, James D. Goodwin, Jeffrey Hipple, Maggie M. Peretto, Devin D. Rhodes, Karen Y. Stavinoha, Susan A. Wilson
  • Evaluating and servicing problematic cash-handling machines
    Patent number: 9298528
    Abstract: A method of tracking repeated performance problems in a machine is disclosed. The method comprises storing the faults in a computer memory, and assigning a classification value to the machine based on the frequency and number of the faults. Based on the classification value of the cash handing device it is determined whether the cash handing device needs to be serviced. The faults can be related to one of the hardware, the cash reject rate, image handling, crash rate, user claim rate, and check handling accuracy of the machine.
    Type: Grant
    Filed: October 10, 2012
    Date of Patent: March 29, 2016
    Assignee: Bank of America Corporation
    Inventors: Cheryl S. Bond, Rebecca L. Bell, Dion L. Bellamy, Pat Burton, Kristy M. Crist, Carol Giordano, James D. Goodwin, Jeffrey Hipple, Maggie M. Peretto, Devin D. Rhodes, Karen Y. Stavinoha, Susan A. Wilson
  • Chronic ATMs (new definition)
    Publication number: 20140101494
    Abstract: A method of tracking repeated performance problems in a machine is disclosed. The method comprises storing the faults in a computer memory, and assigning a classification value to the machine based on the frequency and number of the faults. Based on the classification value of the cash handing device it is determined whether the cash handing device needs to be serviced. The faults can be related to one of the hardware, the cash reject rate, image handling, crash rate, user claim rate, and check handling accuracy of the machine.
    Type: Application
    Filed: October 10, 2012
    Publication date: April 10, 2014
    Applicant: BANK OF AMERICA CORPORATION
    Inventors: Cheryl S. Bond, Rebecca L. Bell, Dion L. Bellamy, Pat Burton, Kristy M. Crist, Carol Giordano, James D. Goodwin, Jeffrey Hipple, Maggie M. Peretto, Devin D. Rhodes, Karen Y. Stavinoha, Susan A. Wilson