Patents by Inventor Karthikeyan Ravichandran

Karthikeyan Ravichandran has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Data analytics for international product quality and user experience
    Patent number: 11354684
    Abstract: Data analytics techniques can improve international software product quality and user experience. The system uses data mining to identify and assess region-specific issues in a software product. The system uses predetermined keywords, patterns and neural networks to mine customer feedback from heterogeneous data sources in order to accurately and efficiently identify and assess technical problems in a software product. The system, upon mining the data sources to determine the usage patterns and expectations that led to the identified technical problems, can facilitate the development of a software update or patch for the software product that can solve or mitigate the identified technical problem, resulting in the software product having improved globalization maturity and international user experience.
    Type: Grant
    Filed: February 6, 2018
    Date of Patent: June 7, 2022
    Assignee: Citrix Systems, Inc.
    Inventor: Karthikeyan Ravichandran
  • DATA ANALYTICS FOR INTERNATIONAL PRODUCT QUALITY AND USER EXPERIENCE
    Publication number: 20190244225
    Abstract: Data analytics techniques can improve international software product quality and user experience. The system uses data mining to identify and assess region-specific issues in a software product. The system uses predetermined keywords, patterns and neural networks to mine customer feedback from heterogeneous data sources in order to accurately and efficiently identify and assess technical problems in a software product. The system, upon mining the data sources to determine the usage patterns and expectations that led to the identified technical problems, can facilitate the development of a software update or patch for the software product that can solve or mitigate the identified technical problem, resulting in the software product having improved globalization maturity and international user experience.
    Type: Application
    Filed: February 6, 2018
    Publication date: August 8, 2019
    Inventor: Karthikeyan Ravichandran