Patents by Inventor Katharine Grace Bowerman

Katharine Grace Bowerman has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Leveraging time-based comments on communications recordings
    Patent number: 11520797
    Abstract: Leveraging time-based comments on communications recordings is described. A system determines a comment time for a communications recording associated with a database record. The system receives a comment for the communications recording and generates a comment thread which includes the comment. If a media player is displaying a player control that is associated with the communications recording, the system causes the comment time and the comment thread and/or a comment thread indicator to be displayed with the player control that is displayed by the media player. The system initiates generation of a feed item, which includes the comment and references the communications recording, thereby causing the output of the feed item via an information feed associated with the database record to any system user associated with the database record.
    Type: Grant
    Filed: December 11, 2020
    Date of Patent: December 6, 2022
    Assignee: Salesforce, Inc.
    Inventors: Rachel Blank, Fabiha Johura Hannan, Akanksha Grover, Priyank Saxena, Amit Sharma, Samson Richard Wong, Dinesh Rohra, Kapil Agarwal, Katharine Grace Bowerman
  • LEVERAGING TIME-BASED COMMENTS ON COMMUNICATIONS RECORDINGS
    Publication number: 20220188319
    Abstract: Leveraging time-based comments on communications recordings is described. A system determines a comment time for a communications recording associated with a database record. The system receives a comment for the communications recording and generates a comment thread which includes the comment. If a media player is displaying a player control that is associated with the communications recording, the system causes the comment time and the comment thread and/or a comment thread indicator to be displayed with the player control that is displayed by the media player. The system initiates generation of a feed item, which includes the comment and references the communications recording, thereby causing the output of the feed item via an information feed associated with the database record to any system user associated with the database record.
    Type: Application
    Filed: December 11, 2020
    Publication date: June 16, 2022
    Inventors: Rachel Blank, Fabiha Johura Hannan, Akanksha Grover, Priyank Saxena, Amit Sharma, Samson Richard Wong, Dinesh Rohra, Kapil Agarwal, Katharine Grace Bowerman