Patents by Inventor Kathleen E. McGinn

Kathleen E. McGinn has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230385722
    Abstract: Systems and techniques for goal optimized process scheduler are described herein. A set of processes may be obtained from a plurality of process engines. Process data may be identified for each member of the set of processes. Goal data may be obtained for a goal. The goal data may indicate elements for attainment of the goal by completion of one or more processes of the set of processes. A process schedule may be generated for the set of processes based on the goal data. The process schedule may be optimized through removal of processes from the process schedule by comparison of the process data to the goal data. The optimized process schedule may include a linear organization of processes for attainment of the goal. An optimized process schedule workflow may be created for display on a user interface of a computing device.
    Type: Application
    Filed: November 5, 2020
    Publication date: November 30, 2023
    Inventors: Nathan Craig Bricklin, Gregory John Hansen, Adnan Khan, Kathleen E. McGinn, Ryan Benjamin Miller, Wairnola Marria Rhodriquez
  • Patent number: 11443755
    Abstract: Systems and techniques for automated voice assistant personality selector are described herein. A task may be identified that is to be completed by a user of a voice-enabled virtual assistant. A response may be output in connection with the task using a default personality for the voice-enabled virtual assistant selected based on the task. A task completion checkpoint may be determined for the task. It may be identified that the task completion checkpoint has not been reached. A personality profile of the user may be compared to personality data of a set of voice-enabled virtual assistant profiles corresponding to respective members of a set of available voice personalities for the voice-enabled virtual assistant. An escalation personality may be selected for the voice-enabled virtual assistant based the comparison and the task. Commands for facilitating user completion of the task may be transmitted via the voice-enabled virtual assistant using the selected escalation personality.
    Type: Grant
    Filed: May 1, 2020
    Date of Patent: September 13, 2022
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Nathan Craig Bricklin, Gregory John Hansen, Chris Theodore Kalaboukis, Adnan Khan, Kathleen E. McGinn, Ryan Benjamin Miller, Wairnola Marria Rhodriquez
  • Patent number: 11341437
    Abstract: Systems and techniques for voice enabled assistant for community demand fulfillment are described herein. A community of user devices may be identified that are registered with a voice-based supply and demand matching service. A supply of an item may be determined based on first user audio collected from a first user device of the community of user devices. A demand for the item may be determined based on second user audio collected from a second user device of the community of user devices. An indication of the supply may be transmitted to a user of the second user device.
    Type: Grant
    Filed: June 8, 2020
    Date of Patent: May 24, 2022
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Nathan Craig Bricklin, Wairnola Marria Rhodriquez, Kathleen E. McGinn, Ryan Benjamin Miller, Adnan Khan, Gregory John Hansen, Chris Theodore Kalaboukis
  • Patent number: 10832185
    Abstract: Systems and techniques for goal optimized process scheduler are described herein. A set of processes may be obtained from a plurality of process engines. Process data may be identified for each member of the set of processes. Goal data may be obtained for a goal. The goal data may indicate elements for attainment of the goal by completion of one or more processes of the set of processes. A process schedule may be generated for the set of processes based on the goal data. The process schedule may be optimized through removal of processes from the process schedule by comparison of the process data to the goal data. The optimized process schedule may include a linear organization of processes for attainment of the goal. An optimized process schedule workflow may be created for display on a user interface of a computing device.
    Type: Grant
    Filed: January 10, 2018
    Date of Patent: November 10, 2020
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Nathan Craig Bricklin, Gregory John Hansen, Adnan Khan, Kathleen E. McGinn, Ryan Benjamin Miller, Wairnola Marria Rhodriquez
  • Patent number: 10679156
    Abstract: Systems and techniques for voice enabled assistant for community demand fulfillment are described herein. A community of user devices may be identified that are registered with a voice-based supply and demand matching service. A supply of an item may be determined based on first user audio collected from a first user device of the community of user devices. A demand for the item may be determined based on second user audio collected from a second user device of the community of user devices. An indication of the supply may be transmitted to a user of the second user device.
    Type: Grant
    Filed: November 22, 2017
    Date of Patent: June 9, 2020
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Nathan Craig Bricklin, Wairnola Marria Rhodriquez, Kathleen E. McGinn, Ryan Benjamin Miller, Adnan Khan, Gregory John Hansen, Chris Theodore Kalaboukis
  • Patent number: 10643632
    Abstract: Systems and techniques for automated voice assistant personality selector are described herein. A task may be identified that is to be completed by a user of a voice-enabled virtual assistant. A response may be output in connection with the task using a default personality for the voice-enabled virtual assistant selected based on the task. A task completion checkpoint may be determined for the task. It may be identified that the task completion checkpoint has not been reached. A personality profile of the user may be compared to personality data of a set of voice-enabled virtual assistant profiles corresponding to respective members of a set of available voice personalities for the voice-enabled virtual assistant. An escalation personality may be selected for the voice-enabled virtual assistant based the comparison and the task. Commands for facilitating user completion of the task may be transmitted via the voice-enabled virtual assistant using the selected escalation personality.
    Type: Grant
    Filed: January 12, 2018
    Date of Patent: May 5, 2020
    Assignee: Wells Fargo Bank, N.A.
    Inventors: Nathan Craig Bricklin, Gregory John Hansen, Chris Theodore Kalaboukis, Adnan Khan, Kathleen E. McGinn, Ryan Benjamin Miller, Wairnola Marria Rhodriquez
  • Publication number: 20190221225
    Abstract: Systems and techniques for automated voice assistant personality selector are described herein. A task may be identified that is to be completed by a user of a voice-enabled virtual assistant. A response may be output in connection with the task using a default personality for the voice-enabled virtual assistant selected based on the task. A task completion checkpoint may be determined for the task. It may be identified that the task completion checkpoint has not been reached. A personality profile of the user may be compared to personality data of a set of voice-enabled virtual assistant profiles corresponding to respective members of a set of available voice personalities for the voice-enabled virtual assistant. An escalation personality may be selected for the voice-enabled virtual assistant based the comparison and the task. Commands for facilitating user completion of the task may be transmitted via the voice-enabled virtual assistant using the selected escalation personality.
    Type: Application
    Filed: January 12, 2018
    Publication date: July 18, 2019
    Inventors: Nathan Craig Bricklin, Gregory John Hansen, Chris Theodore Kalaboukis, Adnan Khan, Kathleen E. McGinn, Ryan Benjamin Miller, Wairnola Marria Rhodriquez