Patents by Inventor Kathleen Haeker

Kathleen Haeker has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20220398110
    Abstract: Techniques described herein relate to analyzing data systems to detect data deficiencies and generating user interfaces for performing user communication sessions to resolve the data deficiencies. A data system may include components and implement operations to analyze a related set of data to determine when to initiate a communication session with a user to resolve a data deficiency. The data system also may be configured to generate user interfaces customized based on particular users and/or particular associates to allow the associate to interact with the user to resolve the data deficiency. The data system also may determine when to record the communication session, store and/or transcribe the communication session, and/or associate the stored communication session records with the corresponding data in the data system.
    Type: Application
    Filed: June 13, 2022
    Publication date: December 15, 2022
    Inventors: Amber Wyatt, Hannah Matlock, Manuela Holt, Joe Peebles, Donald Joseph Yuhas, Ginny Maxson, Benjamin Shienvold, Whitney Street, Kathleen Haeker, Melissa Campbell, Damon Webb, Jason Beckman, Joshua Robert Brown, Ana Milicevic