Abstract: The object of the invention is a method and a server for relaying and managing service calls. The invention is suitable, for example, for relaying and managing calls related to alarm and care services. The objective of the invention can be attained with a solution wherein the calls are routed from the customer terminal (230, 250) to a server (210) for relaying as an assignment to the service terminals (270) of service providers. The server (214) shall be programmed not only with the contact information of the service providers but also with additional service provider data based on which the service to which the assignment is to be sent is chosen. By using suitable additional data and selection criteria, the system can yield an efficient, quick, and affordable solution for relaying services.

Abstract: The object of the invention is a method and a server for relaying and managing service calls. The invention is suitable, for example, for relaying and managing calls related to alarm and care services. The objective of the invention can be attained with a solution wherein the calls are routed from the customer terminal (230, 250) to a server (210) for relaying as an assignment to the service terminals (270) of service providers. The server (214) shall be programmed not only with the contact information of the service providers but also with additional service provider data based on which the service to which the assignment is to be sent is chosen. By using suitable additional data and selection criteria, the system can yield an efficient, quick, and affordable solution for relaying services.

Abstract: A control and detection system for control of an object connected to the system, and for detection of object location in case of disappearance, theft or shifting of object, whereby the system has communication from each object at least to one data receiving device (3), (6) and from there data transmission (7) to the control unit. The system comprises an active short range transmitter that can be activated for function, furnished with a code of its own and placed in an object in the control area, a safety module monitoring the presence of the transmitter placed in an object in the area and/or detects a sender arriving to the area, base station of communication with connection to the control centre and the safety module.

Abstract: A control and detection system for control of an object connected to the system, and for detection of object location in case of disappearance, theft or shifting of object, whereby the system has communication from each object at least to one data receiving device (3), (6) and from there data transmission (7) to the control unit. The system comprises an active short range transmitter that can be activated for function, furnished with a code of its own and placed in an object in the control area, a safety module monitoring the presence of the transmitter placed in an object in the area and/or detects a sender arriving to the area, base station of communication with connection to the control centre and the safety module.