Abstract: A support person selection device (10) selects a support person who is to provide support that a user seeks. The support person selection device (10) includes a support person candidate extraction unit (11) for extracting at least one support person candidate who can provide the support that the user seeks, based on a schedule of the support person which is registered in advance and a condition that the user seeks, a most suitable support person selection unit (12) for selecting, from the at least one support person candidate, a support person to whom a request for the support is to be made, based on evaluation information associated with each support person, and an evaluation information registration unit (13) for receiving evaluation made by the user who has received the support from the selected support person, and updating the evaluation information associated with the selected support person or creating new evaluation information.

Abstract: A comprehension assistance system 10 assists the comprehension of a hearing-impaired person who enjoys a service for taking notes. The comprehension assistance system 10 includes a comprehension assistance server 1, clients 2 for use by note-takers, a client 4 for use by a checker who checks notes taken by the note-takers, and a client 3 for use by the hearing-impaired person. A comprehension assistance server device 1 includes a text receiving unit 11 configured to receive, from the client 2, text data obtained by the notes by the note-takers, a text transmitting unit 17 configured to transmit the received text data to the client 4, and a data communication unit 16 configured to receive the checked text data from the client 4 and transmit the checked text data to the client 3.