Abstract: A load calculation program that causes a computer a process includes acquiring processor usage information including usage of a processor of an managed computer, which is a management object, and usage of the processor for each of a plurality of virtual machines generated by a hypervisor executed on the managed computer; acquiring data transmission information including a data transmission amount for each virtual network interface used by the plurality of virtual machines; detecting a first virtual network interface that performs data transmission without routing through the hypervisor among the plurality of virtual network interfaces, based on the processor usage information and the data transmission information; and calculating load information including processor usage for data transmission of each of the plurality of virtual machines, based on whether or not each of the virtual machines uses the first virtual network interface.

Abstract: A non-transitory computer-readable storage medium storing an incident analysis program having: generating a new incident-related request database by extracting, from a request management database including request data in which requests issued from first service systems of a first cloud service vendor to second service systems of a second cloud service vendor, response times to the requests, and timings of the requests, new incident-related request data of requests issued at the new incident occurred from an issuing source first service system to an issuing destination second service system; extracting, from a plurality of past incident-related request databases generated at incidents in the past, a past incident-related request database whose transition tendency of the response time has a correlation with the new incident-related request database: and identifying a second service system estimated to be responsible for the past incident, as a second service system estimated to be responsible for the new incid

Abstract: A non-transitory computer-readable storage medium storing therein a management-information acquiring program that causes a computer to execute a process includes acquiring queries to a target database for a management target service system, specifying a reference target table in the database based on names of target tables included in the queries and content of the queries, specifying a reporting target table on the basis of data of the reference target table, causing the database to execute an acquisition query to the reporting target table, and acquiring specific management information from the reporting target table.

Abstract: A load calculation program that causes a computer a process includes acquiring processor usage information including usage of a processor of an managed computer, which is a management object, and usage of the processor for each of a plurality of virtual machines generated by a hypervisor executed on the managed computer; acquiring data transmission information including a data transmission amount for each virtual network interface used by the plurality of virtual machines; detecting a first virtual network interface that performs data transmission without routing through the hypervisor among the plurality of virtual network interfaces, based on the processor usage information and the data transmission information; and calculating load information including processor usage for data transmission of each of the plurality of virtual machines, based on whether or not each of the virtual machines uses the first virtual network interface.