Patents by Inventor Kazuyoshi Mihara

Kazuyoshi Mihara has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Customer support system
    Patent number: 7561988
    Abstract: A method is provided for centrally monitoring machines running at remote customer sites and providing customers with adequate support. The method includes collecting machine operating data, including data for each process stage, at the customer sites, and analyzing, at a central location, the collected machine operating data for each machine. Subsequently, a solution based upon the analysis is proposed to the customer for each of the machines, and the solution is then implemented. The method also includes continuously collecting data to check effectiveness of the installed machines and to verify the solution works.
    Type: Grant
    Filed: September 9, 2004
    Date of Patent: July 14, 2009
    Assignee: Amada Company, Limited
    Inventors: Wataru Matsunaga, Kazuyoshi Mihara, Toshio Takagi
  • Customer support system and method of customer support
    Patent number: 7505873
    Abstract: A method is provided for centrally monitoring machines running at remote customer sites and providing customers with adequate support. The method includes collecting machine operating data, including data for each process stage, at the customer sites, and analyzing, at a central location, the collected machine operating data for each machine. Subsequently, a solution based upon the analysis is proposed to the customer for each of the machines, and the solution is then implemented. The method also includes continuously collecting data to check effectiveness of the installed machines and to verify the solution works.
    Type: Grant
    Filed: September 22, 2005
    Date of Patent: March 17, 2009
    Assignee: Amada Company, Limited
    Inventors: Wataru Matsunaga, Kazuyoshi Mihara, Toshio Takagi
  • Customer support system and method of customer support
    Publication number: 20060074603
    Abstract: A method is provided for centrally monitoring machines running at remote customer sites and providing customers with adequate support. The method includes collecting machine operating data, including data for each process stage, at the customer sites, and analyzing, at a central location, the collected machine operating data for each machine. Subsequently, a solution based upon the analysis is proposed to the customer for each of the machines, and the solution is then implemented. The method also includes continuously collecting data to check effectiveness of the installed machines and to verify the solution works.
    Type: Application
    Filed: September 22, 2005
    Publication date: April 6, 2006
    Applicant: Amada Company, Limited
    Inventors: Wataru Matsunaga, Kazuyoshi Mihara, Toshio Takagi
  • Customer support system
    Publication number: 20060053023
    Abstract: A method is provided for centrally monitoring machines running at remote customer sites and providing customers with adequate support. The method includes collecting machine operating data, including data for each process stage, at the customer sites, and analyzing, at a central location, the collected machine operating data for each machine. Subsequently, a solution based upon the analysis is proposed to the customer for each of the machines, and the solution is then implemented. The method also includes continuously collecting data to check effectiveness of the installed machines and to verify the solution works.
    Type: Application
    Filed: September 9, 2004
    Publication date: March 9, 2006
    Applicant: Amada Company Limited
    Inventors: Wataru Matsunaga, Kazuyoshi Mihara, Toshio Takagi