Abstract: An information processing method by an information processing apparatus, the information processing method including determining, as a delivery center, a first vehicle being a battery electric vehicle under energy charging or a fuel cell electric vehicle under energy fueling, and commanding a second vehicle to pick up a package from the first vehicle and deliver the package.

Abstract: An information processing method by an information processing apparatus capable of communicating with one or more vehicles delivering packages, the information processing method includes acquiring vehicle-related information including the position of each vehicle, the energy charge amount of each vehicle, the travel condition of each vehicle, a temperature, the weight of packages on each vehicle, delivery destination information on the packages on each vehicle, energy charging station information near a delivery route of each vehicle, and/or road congestion information, generating, from the vehicle-related information, plans for delivery routes and/or energy charge timings with the highest energy efficiency, and commanding the one or more vehicles to execute the plans.

Abstract: An information processing device includes a control unit configured to determine whether to include a regenerative brake in specifications of a proposed vehicle based on regenerative brake operation data acquired while a first vehicle including the regenerative brake is traveling in a predetermined area. The proposed vehicle is a vehicle proposed as a vehicle for a customer to drive in the predetermined area.

Abstract: A multi-call-center operations system is provided with a collective operator management device for determining an increase or a decrease in the number of operators in charge of outbound service at each of call centers and for transferring the resulting determination to an associated call center, and collectively manages at one location the number of operators in charge of outbound service at a plurality of call centers. The human resource of a call center and the facility resource dependent also on the number of operators are effectively used. Databases are also efficiently maintained and toll charges for calls to customers are minimized, thereby minimizing the overall cost of operating the call center.

Abstract: A multi-call-center operations system is provided with a collective operator management device for determining an increase or a decrease in the number of operators in charge of outbound service at each of call centers and for transferring the resulting determination to an associated call center, and collectively manages at one location the number of operators in charge of outbound service at a plurality of call centers. The human resource of a call center and the facility resource dependent also on the number of operators are effectively used. Databases are also efficiently maintained and toll charges for calls to customers are minimized, thereby minimizing the overall cost of operating the call center.

Abstract: A marking device comprises a movable arm having a working end carrying a marking tool, such as a marking head. A controller is associated with the movable arm and so programmed as to axially move the marking tool to a desired axial position opposing the inner or outer surface of the pipe and to circumferentially move the marking tool along the surface while applying a preset mark to the corresponding surface of the pipe.

Abstract: According to the present invention, in a method of controlling a mill pacing in a rolling equipment wherein a plurality of serial rolling mills are provided downstream of a heating furnace in which a plurality of materials are rested on a furnace hearth integrally moving with the materials and can be successively extracted, respective rolling cycle times are sought from periods of time between the starts of rolling in respective rolling mills of a subsequent material to be extracted from the heating furnace and the readiness for rolling of the following material in the respective rolling mills, the maximum value of the above-described respective rolling cycle times is assumed as an extraction cycle time of the subsequent material to be extracted to thereby presuppose an extraction time of the subsequent material to be extracted from the heating furnace, allowable retard periods of time of the materials immediately before the respective rolling mills are predetermined, the presupposed retard periods of time of

Abstract: A control method for controlling the screwing down pressure provided in a reeling mill where the reels are controlled by a combination of signals continuously monitored by a computer. The signals include the temperature of the pipe entering the reeling mill, the voltage and current supplied to the reeling motor and the speed of the reeling motor. A calculation is then performed which gives the actual reduction of wall thickness based upon a predetermined relationship of the temperature of the pipe entering the reeling mill and the torque of the rolling motor. The torque is calculated based upon the speed, current and voltage of the rolling motor. The pressure supplied to the rolling reels is then altered based on this signal.