Patents by Inventor Keith A. Silvestri

Keith A. Silvestri has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • SYSTEM AND METHOD FOR VERBAL AUTHORIZATION FOR FULFILLMENT OF A SERVICE
    Publication number: 20150127542
    Abstract: In some embodiments, a verbal authorization system comprises a financial services repository operable to store information identifying one or more financial services provided by a financial enterprise. The financial enterprise provides a financial service of the one or more financial services in response to a written authorization from a client. An eligibility engine is operable to determine whether the client is eligible to apply for verbal authorization status such that the client may provide verbal authorization during a telephone call to a fulfillment representative of the financial enterprise in lieu of the written authorization. A verbal authorization repository is operable to store client authorization information. The client authorization information identifies the client and whether the client has achieved the verbal authorization status.
    Type: Application
    Filed: January 8, 2015
    Publication date: May 7, 2015
    Inventors: Stephanie F. Seugling, Robert Shannon Arroba, Charles Cary Hudgins, Edward C. Ritter, Selina Stanley Button, Keith A. Silvestri, Suha Aburahma Freij, Steven William Hoagland, Scott Christopher Arcure, Lisa A. Davis, Henry Jackson Thiel, III
  • System and Method for Verbal Authorization for Fulfillment of a Service
    Publication number: 20120109803
    Abstract: In some embodiments, a verbal authorization system comprises a financial services repository operable to store information identifying one or more financial services provided by a financial enterprise. The financial enterprise provides a financial service of the one or more financial services in response to a written authorization from a client. An eligibility engine is operable to determine whether the client is eligible to apply for verbal authorization status such that the client may provide verbal authorization during a telephone call to a fulfillment representative of the financial enterprise in lieu of the written authorization. A verbal authorization repository is operable to store client authorization information. The client authorization information identifies the client and whether the client has achieved the verbal authorization status.
    Type: Application
    Filed: March 8, 2011
    Publication date: May 3, 2012
    Applicant: Bank of America Corporation
    Inventors: Stephanie F. Seugling, Robert Shannon Arroba, Charles Cary Hudgins, Edward C. Ritter, Selina Stanley Button, Keith Silvestri, Suha Aburahma Freij, Steven William Hoagland, Scott Christopher Arcure, Lisa A. Benadom, Henry Jackson Thiel, III