Abstract: A high power top mounted slotted coaxial broadcast antenna for broadband multi-channel applications is achieved via applying phase cancelation through multiple feeds. The effect that external transmission line feeds have on the circularity of the azimuth pattern is reduced using parasitic tubes near the surface of the slot apertures.

Abstract: A manifold combiner for a multi-station broadcast site uses adjustable and/or interchangeable manifold segments for rapid reconfiguration, e.g., in accordance with pre-determined plans for contingent operations such as addition or removal of stations and responses to equipment malfunction. Plural reconfigurable manifold combiners can be joined via one or more hybrids couplers to produce a single antenna feed. Via, e.g., rectilinear arrangements of manifold in a single plane, adjustments may be achieved without moving filter equipment.

Abstract: A high power top mounted slotted coaxial broadcast antenna for broadband multi-channel applications is achieved via applying phase cancelation through multiple feeds. The effect that external transmission line feeds have on the circularity of the azimuth pattern is reduced using parasitic tubes near the surface of the slot apertures.

Abstract: In embodiments, the present invention is directed to methods of aligning an agent's compensation with an organization's goals, incentivizing an agent to improve their performance, and managing an agent. In one embodiment, the present invention includes defining a performance metric that relates to a goal of an organization. Performance levels are then defined for the performance metric. The performance levels are associated with performance values that an agent must meet to have their performance classified within a performance level. The method also includes providing a compensation rule that defines which of the performance levels an agent must achieve to change their current compensation. The performance of an agent with respect to the performance metric is then monitored to generate an agent performance, which is compared to the previously established achievement values to determine an agent's performance level.

Abstract: In embodiments, the present invention relates to methods and systems for monitoring performance of employees, contractors and other agents employed to perform tasks on behalf of a company, business organization or other entity. In an embodiment, the present invention involves defining performance metrics that relate to achievement values. The achievement values are associated with defined performance levels. Performance statistics that relate to an agents performance are collected and compared to the achievement values to characterize an agent's performance within one of the performance levels. The performance level achieved by an agent and the compensation of the agent are graphically displayed, and in some embodiments used to determine compensation adjustments.

Abstract: In embodiments, the present invention relates to methods and systems for monitoring performance of employees, contractors and other agents employed to perform tasks on behalf of a company, business organization or other entity. In an embodiment, the present invention involves defining performance metrics that relate to achievement values. The achievement values are associated with defined performance levels. Performance statistics that relate to an agents performance are collected and compared to the achievement values to characterize an agent's performance within one of the performance levels. The performance level achieved by an agent and the compensation of the agent are graphically displayed, and in some embodiments used to determine compensation adjustments.

Abstract: Embodiments of the present invention relate to shared call centers. More particularly, embodiments of the present invention relate to a shared call center that is in electrical communication with one or more client call centers. The shared call center, in embodiments, provides monitoring of agent personnel, provides customization of agent desktop applications or provides evaluation of agent personnel.

Abstract: In embodiments, the present invention is directed to methods of aligning an agent's compensation with an organization's goals, incentivizing an agent to improve their performance, and managing an agent. In one embodiment, the present invention includes defining a performance metric that relates to a goal of an organization. Performance levels are then defined for the performance metric. The performance levels are associated with performance values that an agent must meet to have their performance classified within a performance level. The method also includes providing a compensation rule that defines which of the performance levels an agent must achieve to change their current compensation. The performance of an agent with respect to the performance metric is then monitored to generate an agent performance, which is compared to the previously established achievement values to determine an agent's performance level.

Abstract: A system for increasing isolation between analog and digital antennas suited for FM IBOC operations is provided, wherein an interleaved combination of dissimilar antennas are arrayed with an offset there between to obtain a desired performance the use of dissimilar antennas and an offset, several additional degrees of freedom are afforded to the broadcaster in obtaining the desired isolation between signals, and also for upgrading an existing analog system to IBOC capability.