Patents by Inventor Keith Raffel
Keith Raffel has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 8296173Abstract: A method and apparatus for network-based sales force automation are provided that meet objectives of increasing sales and marketing efficiency and efficiency of technical and customer support by providing multi-dimensional displays of transactional information to users. Transactional information of deals, contacts, accounts, and leads is provided over the Internet using a Web browser. The information of related transactions is electronically linked, and the transactional information is electronically searchable using custom profiles. The transactional information is accessed and shared among host organization members according to a hierarchy and predefined territories. A Radar Screen Opportunity Display (RSOD) may be selected on which deal objects are displayed that represent the stages in a sales pipeline of corresponding deals.Type: GrantFiled: March 13, 2008Date of Patent: October 23, 2012Assignee: Siebel Systems, Inc.Inventors: Keith Raffel, Robert M. Schulman, Dixie Baker, Robert E. Currie, Christine Currie
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Patent number: 8296174Abstract: A method and apparatus for network-based sales force automation are provided that meet objectives of increasing sales and marketing efficiency and efficiency of technical and customer support by providing multi-dimensional displays of transactional information to users. Transactional information of deals, contacts, accounts, and leads is provided over the Internet using a Web browser. The information of related transactions is electronically linked, and the transactional information is electronically searchable using custom profiles. The transactional information is accessed and shared among host organization members according to a hierarchy and predefined territories. A Radar Screen Opportunity Display (RSOD) may be selected on which deal objects are displayed that represent the stages in a sales pipeline of corresponding deals.Type: GrantFiled: April 3, 2008Date of Patent: October 23, 2012Assignee: Siebel Systems, Inc.Inventors: Keith Raffel, Robert M. Schulman, Dixie Baker, Robert E. Currie, Christine Currie
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Publication number: 20090293019Abstract: User interface having slider controls for weighted parameters in searching or decision making processes. Slider controls may correspond to certain search parameters, which may be given more or less weight in searching depending on the user's adjustments to the position of the slider controls. A sliding display element may also include a display icon that changes with respect to the position of a slider control, in real-time. Search results may also be updated in real-time based on user input.Type: ApplicationFiled: May 20, 2009Publication date: November 26, 2009Inventors: Keith Raffel, Caryn Reddick, Timothy Roy Huntington
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Publication number: 20080183533Abstract: A method and apparatus for network-based sales force automation are provided that meet objectives of increasing sales and marketing efficiency and efficiency of technical and customer support by providing multi-dimensional displays of transactional information to users. Transactional information of deals, contacts, accounts, and leads is provided over the Internet using a Web browser. The information of related transactions is electronically linked, and the transactional information is electronically searchable using custom profiles. The transactional information is accessed and shared among host organization members according to a hierarchy and predefined territories. A Radar Screen Opportunity Display (RSOD) may be selected on which deal objects are displayed that represent the stages in a sales pipeline of corresponding deals.Type: ApplicationFiled: April 3, 2008Publication date: July 31, 2008Inventors: Keith Raffel, Robert M. Schulman, Dixie Baker, Robert E. Currie, Christine Currie
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Publication number: 20080183563Abstract: A method and apparatus for network-based sales force automation are provided that meet objectives of increasing sales and marketing efficiency and efficiency of technical and customer support by providing multi-dimensional displays of transactional information to users. Transactional information of deals, contacts, accounts, and leads is provided over the Internet using a Web browser. The information of related transactions is electronically linked, and the transactional information is electronically searchable using custom profiles. The transactional information is accessed and shared among host organization members according to a hierarchy and predefined territories. A Radar Screen Opportunity Display (RSOD) may be selected on which deal objects are displayed that represent the stages in a sales pipeline of corresponding deals.Type: ApplicationFiled: April 2, 2008Publication date: July 31, 2008Inventors: Keith Raffel, Robert M. Schulman, Dixie Baker, Robert E. Currie, Christine Currie
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Publication number: 20080167898Abstract: A method and apparatus for network-based sales force automation are provided that meet objectives of increasing sales and marketing efficiency and efficiency of technical and customer support by providing multi-dimensional displays of transactional information to users. Transactional information of deals, contacts, accounts, and leads is provided over the Internet using a Web browser. The information of related transactions is electronically linked, and the transactional information is electronically searchable using custom profiles. The transactional information is accessed and shared among host organization members according to a hierarchy and predefined territories. A Radar Screen Opportunity Display (RSOD) may be selected on which deal objects are displayed that represent the stages in a sales pipeline of corresponding deals.Type: ApplicationFiled: March 20, 2008Publication date: July 10, 2008Inventors: Keith Raffel, Robert M. Schulman, Dixie Baker, Robert E. Currie, Christine Currie
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Publication number: 20080162177Abstract: A method and apparatus for network-based sales force automation are provided that meet objectives of increasing sales and marketing efficiency and efficiency of technical and customer support by providing multi-dimensional displays of transactional information to users. Transactional information of deals, contacts, accounts, and leads is provided over the Internet using a Web browser. The information of related transactions is electronically linked, and the transactional information is electronically searchable using custom profiles. The transactional information is accessed and shared among host organization members according to a hierarchy and predefined territories. A Radar Screen Opportunity Display (RSOD) may be selected on which deal objects are displayed that represent the stages in a sales pipeline of corresponding deals.Type: ApplicationFiled: March 13, 2008Publication date: July 3, 2008Inventors: Keith Raffel, Robert M. Schulman, Dixie Baker, Robert E. Curie, Christine Currie
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Patent number: 7379064Abstract: A method and apparatus for network-based sales force automation are provided that meet objectives of increasing sales and marketing efficiency and efficiency of technical and customer support by providing multi-dimensional displays of transactional information to users. Transactional information of deals, contacts, accounts, and leads is provided over the Internet using a Web browser. The information of related transactions is electronically linked, and the transactional information is electronically searchable using custom profiles. The transactional information is accessed and shared among host organization members according to a hierarchy and predefined territories. A Radar Screen Opportunity Display (RSOD) may be selected on which deal objects are displayed that represent the stages in a sales pipeline of corresponding deals.Type: GrantFiled: February 27, 2001Date of Patent: May 27, 2008Assignee: Oracle International CorporationInventors: Keith Raffel, Robert M. Schulman, Dixie Baker, Robert E. Currie, Christine Currie
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Publication number: 20080004929Abstract: A method and apparatus for network-based sales force automation are provided that meet objectives of increasing sales and marketing efficiency and efficiency of technical and customer support by providing multi-dimensional displays of transactional information to users. Transactional information of deals, contacts, accounts, and leads is provided over the Internet using a Web browser. The information of related transactions is electronically linked, and the transactional information is electronically searchable using custom profiles. The transactional information is accessed and shared among host organization members according to a hierarchy and predefined territories. A Radar Screen Opportunity Display (RSOD) may be selected on which deal objects are displayed that represent the stages in a sales pipeline of corresponding deals.Type: ApplicationFiled: February 27, 2001Publication date: January 3, 2008Inventors: Keith Raffel, Robert Schulman, Dixie Baker, Robert Currie, Christine Currie
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Publication number: 20020082892Abstract: A method and apparatus for network-based sales force automation are provided that meet objectives of increasing sales and marketing efficiency and efficiency of technical and customer support by providing multi-dimensional displays of transactional information to users. Transactional information of deals, contacts, accounts, and leads is provided over the Internet using a Web browser. The information of related transactions is electronically linked, and the transactional information is electronically searchable using custom profiles. The transactional information is accessed and shared among host organization members according to a hierarchy and predefined territories. A Radar Screen Opportunity Display (RSOD) may be selected on which deal objects are displayed that represent the stages in a sales pipeline of corresponding deals.Type: ApplicationFiled: February 27, 2001Publication date: June 27, 2002Inventors: Keith Raffel, Robert M. Schulman, Dixie Baker, Robert E. Currie, Christine Currie
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Patent number: 6169534Abstract: A method and apparatus for displaying information regarding an event are provided. The method and apparatus meets objectives of increasing sales and marketing efficiency and efficiency of technical and customer support by providing a multi-dimensional display of event information to a user. As such, a radar screen-like presentation of data is generated that allows the user to see a visual representation of the best prospective opportunities based on the strategic business importance of an event. The method and apparatus functions by determining at least one event to be displayed and generating for graphical display an event object and label corresponding to the event. The radial location of the event object on the display is related to the stage of the particular corresponding event. The location of the event object on the display can also be indicative of other characteristics of the corresponding event.Type: GrantFiled: June 26, 1997Date of Patent: January 2, 2001Assignee: UpShot.comInventors: Keith Raffel, Robert M. Schulman, Dixie Ellen Baker, Robert E. Currie, Christine Currie