Patents by Inventor Ken HACKL

Ken HACKL has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10216723
    Abstract: Method, system and apparatus for assembling a recording plan and data driven dialogs for automated communications are provided. At a computing device comprising a memory, a communication interface and a processor, the memory storing a database of statements comprising one or more of first names, last names, greeting statements, sentiment statements, influence statements, call to action statements, and legal statements: one or more statements from the database are automatically assembled, via the processor, into one or more phrases to be recorded; instructions for applying linguistic rules are associated with the one or more phrases, via the processor, including where to insert pauses in the one or more phrases; and, the recording plan, comprising the one or more phrases in association with the instructions, is stored at the memory.
    Type: Grant
    Filed: January 6, 2017
    Date of Patent: February 26, 2019
    Assignee: SPLICE SOFTWARE INC.
    Inventors: Tara Kelly, Andrew Hamill, Ken Hackl
  • Publication number: 20170116183
    Abstract: Method, system and apparatus for assembling a recording plan and data driven dialogs for automated communications are provided. At a computing device comprising a memory, a communication interface and a processor, the memory storing a database of statements comprising one or more of first names, last names, greeting statements, sentiment statements, influence statements, call to action statements, and legal statements: one or more statements from the database are automatically assembled, via the processor, into one or more phrases to be recorded; instructions for applying linguistic rules are associated with the one or more phrases, via the processor, including where to insert pauses in the one or more phrases; and, the recording plan, comprising the one or more phrases in association with the instructions, is stored at the memory.
    Type: Application
    Filed: January 6, 2017
    Publication date: April 27, 2017
    Inventors: Tara KELLY, Andrew HAMILL, Ken HACKL
  • Patent number: 9575962
    Abstract: Method, system and apparatus for assembling a recording plan and data driven dialogs for automated communications are provided. At a computing device comprising a memory, a communication interface and a processor, the memory storing a database of statements comprising one or more of first names, last names, greeting statements, sentiment statements, influence statements, call to action statements, and legal statements: one or more statements from the database are automatically assembled, via the processor, into one or more phrases to be recorded; instructions for applying linguistic rules are associated with the one or more phrases, via the processor, including where to insert pauses in the one or more phrases; and, the recording plan, comprising the one or more phrases in association with the instructions, is stored at the memory.
    Type: Grant
    Filed: May 11, 2016
    Date of Patent: February 21, 2017
    Assignee: SPLICE SOFTWARE INC.
    Inventors: Tara Kelly, Andrew Hamill, Ken Hackl
  • Publication number: 20160253316
    Abstract: Method, system and apparatus for assembling a recording plan and data driven dialogs for automated communications are provided. At a computing device comprising a memory, a communication interface and a processor, the memory storing a database of statements comprising one or more of first names, last names, greeting statements, sentiment statements, influence statements, call to action statements, and legal statements: one or more statements from the database are automatically assembled, via the processor, into one or more phrases to be recorded; instructions for applying linguistic rules are associated with the one or more phrases, via the processor, including where to insert pauses in the one or more phrases; and, the recording plan, comprising the one or more phrases in association with the instructions, is stored at the memory.
    Type: Application
    Filed: May 11, 2016
    Publication date: September 1, 2016
    Inventors: Tara KELLY, Andrew HAMILL, Ken HACKL
  • Patent number: 9348812
    Abstract: Method, system and apparatus for assembling a recording plan and data driven dialogs for automated communications are provided. At a computing device comprising a memory, a communication interface and a processor, the memory storing a database of statements comprising one or more of first names, last names, greeting statements, sentiment statements, influence statements, call to action statements, and legal statements: one or more statements from the database are automatically assembled, via the processor, into one or more phrases to be recorded; instructions for applying linguistic rules are associated with the one or more phrases, via the processor, including where to insert pauses in the one or more phrases; and, the recording plan, comprising the one or more phrases in association with the instructions, is stored at the memory.
    Type: Grant
    Filed: March 14, 2014
    Date of Patent: May 24, 2016
    Assignee: SPLICE SOFTWARE INC.
    Inventors: Tara Kelly, Andrew Hamill, Ken Hackl
  • Publication number: 20150262572
    Abstract: Method, system and apparatus for assembling a recording plan and data driven dialogs for automated communications are provided. At a computing device comprising a memory, a communication interface and a processor, the memory storing a database of statements comprising one or more of first names, last names, greeting statements, sentiment statements, influence statements, call to action statements, and legal statements: one or more statements from the database are automatically assembled, via the processor, into one or more phrases to be recorded; instructions for applying linguistic rules are associated with the one or more phrases, via the processor, including where to insert pauses in the one or more phrases; and, the recording plan, comprising the one or more phrases in association with the instructions, is stored at the memory.
    Type: Application
    Filed: March 14, 2014
    Publication date: September 17, 2015
    Applicant: SPLICE SOFTWARE INC.
    Inventors: Tara KELLY, Andrew HAMILL, Ken HACKL