Patents by Inventor Kendra Marchant

Kendra Marchant has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10698706
    Abstract: Described are techniques for customizing a help system. A help system may be received providing help for a product. A proficiency level for a user may be determined in accordance with one or more proficiency criteria including one or more previous interactions of the user with any of the help system and performing an operation using a non-help feature of the product. A customized help system for the user may be determined for the user in accordance with the proficiency level for the user, wherein the customized help system is a modified version of the help system.
    Type: Grant
    Filed: December 24, 2013
    Date of Patent: June 30, 2020
    Assignee: EMC IP Holding Company LLC
    Inventors: Bruce R. Rabe, Scott E. Joyce, Norman M. Miles, Kendra Marchant, Rhon L. Porter
  • Patent number: 10466901
    Abstract: Described are techniques for performing data storage management operations. A graphical user interface display includes multiple each associated with a tiering preference. The graphical user interface includes multiple user interface elements representing a plurality of logical devices. Each user interface element denotes a logical device located in one of the plurality of areas to thereby indicate any of a tiering preference and a tiering requirement for the logical device. First processing is performed to modify a tiering preference for a first logical device where the first processing includes selecting the first logical device by selecting a user interface element representing the first logical device, and moving the first user interface element from a first of the areas, denoting a first tiering preference, to a second of the area, denoting a second tiering preference.
    Type: Grant
    Filed: September 18, 2017
    Date of Patent: November 5, 2019
    Assignee: EMC IP Holding Company LLC
    Inventors: Donald E. Labaj, Kendra Marchant, Rhon Porter
  • Patent number: 10237127
    Abstract: A method includes (a) receiving from several different storage systems, several discovery packets, each different type of system having a different minimal amount of configuration information required to initialize, (b) displaying an identifier for each system from which a discovery packet was received, (c) receiving a selection of a particular system, (d) determining which type of system the selected system is, each type being associated with a distinct set of initialization parameter selection choices reflecting the minimal amount of configuration information required to initialize a system of that type, (e) displaying the initialization parameter selection choices associated with the determined type of system, (f) receiving initialization parameter selections responsive to the displayed initialization parameter selection choices, and (g) sending an initialization command to the selected particular system including the received initialization parameter selections to allow the selected particular system to b
    Type: Grant
    Filed: September 28, 2012
    Date of Patent: March 19, 2019
    Assignee: EMC IP Holding Company LLC
    Inventors: Seth B. Horan, Kendra Marchant, Domenic Joseph LaRosa, Michael Richard Turco, Nidhish Chandran Ramachandran
  • Patent number: 10156961
    Abstract: Techniques for presenting a dynamic graphical user interface (GUI) for selecting multiple non-conflicting filters to be used to filter performance data for display in a visualization are provided.
    Type: Grant
    Filed: September 24, 2013
    Date of Patent: December 18, 2018
    Assignee: EMC IP Holding Company LLC
    Inventors: Kendra Marchant, Scott E. Joyce, Natalie Lee Chin Wong, Paul D. Tynan, Rhon L. Porter
  • Patent number: 9886175
    Abstract: Techniques for user interface customization of an application are described. A navigational structure file is received including a description of a hierarchical structure describing a navigational flow of the application. The hierarchical structure may include objects corresponding to different navigation points of the application whereby interaction with a user interface element causes transition or navigation from a first navigation point of the application to a second navigation point of the application as described in the hierarchical structure. It is determined whether any one of a defined set of one or more trigger conditions occurs. Responsive to determining an occurrence of a trigger condition in the defined set, first processing is performed in accordance with the trigger condition that has occurred to produce a customized user interface displayed to a user and to produce a customized navigational flow of the application.
    Type: Grant
    Filed: December 18, 2013
    Date of Patent: February 6, 2018
    Assignee: EMC IP Holding Company LLC
    Inventors: Timothy J. Cox, Rhon Porter, Scott E. Joyce, Kendra Marchant, Donald E. Labaj
  • Patent number: 9798465
    Abstract: Described are techniques for performing data storage management operations. A graphical user interface display includes multiple each associated with a tiering preference. The graphical user interface includes multiple user interface elements representing a plurality of logical devices. Each user interface element denotes a logical device located in one of the plurality of areas to thereby indicate any of a tiering preference and a tiering requirement for the logical device. First processing is performed to modify a tiering preference for a first logical device where the first processing includes selecting the first logical device by selecting a user interface element representing the first logical device, and moving the first user interface element from a first of the areas, denoting a first tiering preference, to a second of the area, denoting a second tiering preference.
    Type: Grant
    Filed: September 29, 2015
    Date of Patent: October 24, 2017
    Assignee: EMC IP Holding Company LLC
    Inventors: Donald E. Labaj, Kendra Marchant, Rhon Porter
  • Patent number: 9729403
    Abstract: One embodiment is directed to a method performed by a computing device. The method includes (1) receiving a command from a user to display a current GUI page of a set of GUI pages on a client device, the set of GUI pages providing the user with control over a system, (2) selecting, with reference to a proficiency level associated with the user, a version of the current GUI page from a plurality of versions of the current GUI page, and (3) causing the selected version of the current GUI page to be displayed to the user on a display of the client device. Other embodiments are directed to a computerized apparatus and a computer program product for performing a method similar to that described above.
    Type: Grant
    Filed: March 15, 2013
    Date of Patent: August 8, 2017
    Assignee: EMC IP Holding Company LLC
    Inventors: Bruce R. Rabe, Kendra Marchant, Rhon L. Porter
  • Patent number: 9542063
    Abstract: A method is used in managing alert thresholds. An integrated slider settings dialog is provided. An existing setting for the severity of an alert threshold is displayed by the dialog. A user is allowed to view and change the setting for the severity of the alert threshold by hovering over a slider thumb.
    Type: Grant
    Filed: March 28, 2012
    Date of Patent: January 10, 2017
    Assignee: EMC IP Holding Company LLC
    Inventors: Kendra Marchant, Eric S. Lewine
  • Patent number: 9098412
    Abstract: Described are techniques for problem analysis. Notification is provided through a user interface regarding a performance problem of a system. A plurality of user interface displays are then displayed which correspond to a plurality of steps in connection with performing analysis of the performance problem. Each of the user interface displays includes a predefined set of one or more options. At least a first of the options in the predefined set corresponds to a recommended action automatically performed in response to selecting said first option of the predefined set.
    Type: Grant
    Filed: December 17, 2012
    Date of Patent: August 4, 2015
    Assignee: EMC Corporation
    Inventors: Kendra Marchant, Natalie Lee Chin Wong, Rhon Porter, Bruce R. Rabe
  • Patent number: 8504684
    Abstract: A method for managing data storage system management applications includes executing, by a client device, a first data storage system management application, receiving, by the client device, an execution instruction for execution of a second data storage system management application, and detecting, by the client device, an installation of a second data storage system management application as part of the client device, the second data storage system management application being distinct from the first data storage system management application. If the second data storage system management application is installed on the client device, executing the second data storage system management application, otherwise retrieving the second data storage system management application from a server device and executing the second data storage system management application.
    Type: Grant
    Filed: June 23, 2010
    Date of Patent: August 6, 2013
    Assignee: EMC Corporation
    Inventors: Robert A. Ballantyne, Xue Ming, Kendra Marchant, Felix Rieper, Peter Chen