Abstract: An operator number setting control unit 45 sets the number of contracted operators for a commissioned call center service in response to a request of a user. A log-in time collecting control unit 42 calculates the log-in time of the operator. A log-in time computing unit 43 adds respective log-in times for each user. A billed service charge computing device 44 calculates an amount of charge billed in accordance with the total sum of log-in time added for each user. A charge is calculated and billed as such for the amount of use of commissioned call center services in accordance with the usage pattern of users, thereby promoting the commissioning of call center services and making it possible to operate a call center system without a huge amount of capital investment.

Abstract: A multi-call-center operations system is provided with a collective operator management device for determining an increase or a decrease in the number of operators in charge of outbound service at each of call centers and for transferring the resulting determination to an associated call center, and collectively manages at one location the number of operators in charge of outbound service at a plurality of call centers. The human resource of a call center and the facility resource dependent also on the number of operators are effectively used. Databases are also efficiently maintained and toll charges for calls to customers are minimized, thereby minimizing the overall cost of operating the call center.

Abstract: A multi-call-center operations system is provided with a collective operator management device for determining an increase or a decrease in the number of operators in charge of outbound service at each of call centers and for transferring the resulting determination to an associated call center, and collectively manages at one location the number of operators in charge of outbound service at a plurality of call centers. The human resource of a call center and the facility resource dependent also on the number of operators are effectively used. Databases are also efficiently maintained and toll charges for calls to customers are minimized, thereby minimizing the overall cost of operating the call center.

Abstract: Process and apparatus for automatically attaching a ferrule to each end of a cable such as an optical fiber cable are proposed. The cable is cut into suitable lengths and coiled for easy handling. All the steps are done automatically and the stripping and subsequent steps are done while the coiled cable loop laid down on a conveyor rack is conveyed intermittently from one station to another.

Abstract: A system for measuring the length of a running material such as steel cable is proposed which includes a magnetic marker, a mark detector having three magnetic sensors, and a signal handling means. The magnetic mark is accurately detected by use of the zero crossing point detection method for an accurate length measurement. An accurate measurement is further assured by various compensation arrangements.

Abstract: A charged particle beam generating apparatus irradiates an article on all sides thereof by scanning the beam across the article and magnetically curving the beam, when scanned away from the article, to the back side of the article. The magnetic structure provides a magnetic field normal to the scanning direction with a field intensity that is greater near the article than it is further from the article. This results in more nearly uniform irradiation of the entire peripheral surface of the article.

Abstract: An irradiation apparatus with high energy electrons is disclosed in which a wire shaped or linear object to be irradiated is moved back and forth many times under an electron window so as to irradiate it with an electron beam. According to one feature of the invention, an electron beam, which leaks through gaps between the objects to be irradiated or which penetrates the objects to be irradiated, is reversed by a magnetic field approximately perpendicular to the scanning face of the electron beam by means of a magnet which is disposed under the objects to be irradiated, and the reversed electron beam is thereby again applied to the objects to be irradiated. A high utilization rate of the electron beam is accomplished, and the objects can be thereby uniformly irradiated with the electron beam.