Abstract: A hydraulic supply device includes: a first oil pump configured to supply oil to a supply passage; a second oil pump driven together with the first oil pump or driven when the first oil pump is stopped; a first check valve provided in a first oil passage that allows a suction side of the second oil pump to communicate with an oil source, and configured to close the first oil passage when the second oil pump is stopped; a second check valve provided in a second oil passage that allows a discharge side of the second oil pump to communicate with the supply passage, and configured to close the second oil passage when the second oil pump is stopped; and a third oil passage into which the oil supplied to the supply passage flows, wherein the oil flowing into the third oil passage is used as an auxiliary pressure for operation of the second check valve when the second oil passage is closed.

Abstract: An information processing apparatus includes an acquiring unit configured to acquire first failure information on failures that have occurred in a first device of a predetermined model of a predetermined customer, and acquire second failure information on failures that have occurred in a second device of the predetermined model; a calculating unit configured to calculate first operation information on the first device by using the first failure information, and calculate second operation information on the second device by using the second failure information; and an output unit configured to output proposal information indicating a proposal based on the first operation information and the second operation information.

Abstract: An information processing apparatus includes a processor that performs program stored in memory. The processor performs steps of: obtaining, for each of at least one region, status information concerning a non-normal status having occurred in at least one device arranged in the region, from among a plurality of devices to be managed; calculating operation information of the at least one device based on the obtained status information for each of the at least one region; and outputting recommendation information indicating a recommendation based on the operation information of the at least one device.

Abstract: An information processing apparatus includes an acquiring unit configured to acquire first failure information on failures that have occurred in a first device of a predetermined model of a predetermined customer, and acquire second failure information on failures that have occurred in a second device of the predetermined model; a calculating unit configured to calculate first operation information on the first device by using the first failure information, and calculate second operation information on the second device by using the second failure information; and an output unit configured to output proposal information indicating a proposal based on the first operation information and the second operation information.

Abstract: An information processing system includes an external system having an external server managing public information, and an internal system having an internal server managing secure information and a terminal outputting information. The external server sends an information generating module to the terminal at an acquisition request source, and the terminal executes the received information generating module, in order to generate information to be provided, using the public information acquired from the external server and the secure information acquired from the internal sever.

Abstract: An information processing system includes a device-information acquiring part, a failure-information acquiring part, and a predicting part. The device-information acquiring part acquires device information indicating at least a model of a given device. The failure-information acquiring part acquires failure information on a failure occurred in the same model of device as the model indicated by the device information among managed object devices. The predicting part predicts an operation state of the given device on the basis of the failure information.

Abstract: A report creation device includes a device information acquisition unit configured to acquire device information about a device; a failure information acquisition unit configured to acquire failure information about failure that occurs in the device; a person information acquisition unit configured to acquire person information about a person who handles the failure that occurs in the device, the person information indicating at least a contact number of the person; a creation unit configured to create a report based on the device information, the failure information, and the person information; and an output unit configured to output the report.

Abstract: An information processing system includes an external system having an external server managing public information, and an internal system having an internal server managing secure information and a terminal outputting information. The external server sends an information generating module to the terminal at an acquisition request source, and the terminal executes the received information generating module, in order to generate information to be provided, using the public information acquired from the external server and the secure information acquired from the internal sever.

Abstract: An information processing system includes an external system having an external server managing public information, and an internal system having an internal server managing secure information and a terminal outputting information. The external server sends an information generating module to the terminal at an acquisition request source, and the terminal executes the received information generating module, in order to generate information to be provided, using the public information acquired from the external server and the secure information acquired from the internal sever.

Abstract: An information management system includes: a first storage unit to retain history information, acquired from an electronic apparatus, indicating use history of the electronic apparatus, and a second storage unit to retain transition information indicating transition of an operation environment of the electronic apparatus in an installation site of the electronic apparatus; and an information processing apparatus to output a report indicating a use status of the electronic apparatus. The information processing apparatus includes: an acquisition part to acquire said transition information from the second storage unit and acquire said history information from the first storage unit; a creation part to create report data which aggregates apparatus use status for each affiliation area to which the electronic belongs during a designated report period based on the transition information and the history information; and an output part to output the report data created by the creation part.

Abstract: An information processing system includes an external system having an external server managing public information, and an internal system having an internal server managing secure information and a terminal outputting information. The external server sends an information generating module to the terminal at an acquisition request source, and the terminal executes the received information generating module, in order to generate information to be provided, using the public information acquired from the external server and the secure information acquired from the internal sever.