Patents by Inventor Kenneth G. Curtis

Kenneth G. Curtis has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Systems and methods for increasing business productivity and revenues by identifying critical interactions relating to customers
    Publication number: 20030120533
    Abstract: Systems and techniques are described for increasing business productivity and customer satisfaction. One technique includes identifying and making an inventory of touchpoints, and identifying and validating projects, based upon the inventory of touchpoints. The projects are then prioritized based on an analysis of critical customer requirements and overall financial impact, and rigorously executed. The technique further includes measuring increases in productivity and customer satisfaction.
    Type: Application
    Filed: December 21, 2001
    Publication date: June 26, 2003
    Applicant: GE Mortgage Holdings, LLC
    Inventors: Richard J. Popillo, Karla D. Mizelle, Gary H. Strawbridge, Kenneth G. Curtis