Abstract: Embodiments disclosed herein generate a strategy insight report for a user's business, leveraging generative artificial intelligence—particularly large language models—and pre-stored data associated with the user. The large language models are used to capture subjective information associated with different insight areas, e.g., strength, weakness, opportunity, and threat (SWOT) of a SWOT model. The captured subjective information is augmented, supplemented, and/or modified by the pre-stored data to generate the strategy insight report. In contrast to conventional results and reports, the disclosed strategy insight report provides a current state of the user's business as well as next steps and recommendations.

Abstract: The one or more embodiments provide for a method, system, and computer program product, an intent, generated by a large language model from a text, is received from a user device as a first input to an advice planner. A state of an account is received as a second input to the advice planner. The advice planner classifieds the intent into a domain corresponding to the intent, and generates, as output, a plan comprising a first set of action logic associated with the domain. Each action logic is a discrete step in an ordered sequence for achieving a desired state of the account. The advice planner forwards the plan to the large language model (LLM). The large language model receives the plan as input and generates advice in a natural language format as output. The advice is then forwarded to the user device.

Abstract: A method for using piecewise forecasts involves obtaining, by a model discovery service, a plurality of models and generating, by a demand prediction service, a plurality of values for a time series variable. The plurality of values corresponding to a plurality of days to be predicted. The method further involves inputting the plurality of values for the time series variable as part of a piecewise forecast to a headcount estimation service and generating, by the headcount estimation service with the piecewise forecast, an estimated headcount from the time series variable.

Abstract: Systems and methods for call handling optimization of a call center are disclosed. A system is configured to: obtain a plurality of agent demand variables; obtain an indication of available agents that are associated with a plurality of skills; generate a multi-skill routing matrix depicting a routing problem from the agent demand variables and the available agents; deconstruct the multi-skill matrix into one or more band routing matrices; and identify, for each band routing matrix, a number of agents from the available agents to be used in solving the band routing matrix. Identifying the number of agents includes recursively simulating a plurality of possible routing solutions, measuring a quality metric for each simulation, and reducing the range of available agents based on the quality metric. The system may indicate the number of agents to be used for each routing sub-problem (which may be at the staff group level).

Abstract: A method for using piecewise forecasts involves obtaining, by a model discovery service, a plurality of models and generating, by a demand prediction service, a plurality of values for a time series variable. The plurality of values corresponding to a plurality of days to be predicted. The method further involves inputting the plurality of values for the time series variable as part of a piecewise forecast to a headcount estimation service and generating, by the headcount estimation service with the piecewise forecast, an estimated headcount from the time series variable.

Abstract: A method and system for authenticating a user (106) at a predetermined geographical location are provided. The method is conducted at a mobile device (104) and includes receiving (212) a set of data elements from an authentication server (102). The set of data elements relates to an augmented reality object configured for superimposition on image data which is obtained (214) from a camera of the mobile device (104). The image data relates to a physical environment in which the mobile device (104) is located. A composite view, in which the augmented reality object is superimposed on the image data, is displayed (216) on the display of the mobile device (104). User interaction data relating to user interaction with the augmented reality object is recorded (218) and transmitted (219) to the authentication server. The user interaction data is analysed and compared with an expected interaction for authentication of the user (106).

Abstract: A method for making an electric hinge comprising providing first and second hinge plates, each hinge plate having at least one knuckle and forming in each hinge plate an open slot extending from an edge distal from the knuckle and terminating at a mid-portion of the hinge plate to the knuckle. The open slot depth is less than the thickness of the hinge plate. The method includes drilling a hole from the terminus of each open slot to the knuckle of the hinge plate and passing a wire through the hole from the terminus of the open slot to the knuckle in the first hinge plate and from the knuckle of the second hinge plate to the corresponding terminus of the second hinge plate. The method includes mating the first and second hinge plates by inserting a hinge pin through the knuckle of each hinge plate to form the electric hinge.

Abstract: A system and method for enabling opening of an electronic locking device (12) from a remote location is disclosed. A remotely accessible server (14) receives an opening request to open an electronic locking device (12) which secures a closing member (18). The opening request includes a unique identifier of the electronic locking device (12) and personal identification information of a mobile communications device (28) requesting to open the electronic locking device (12). The server (14) then determines, based on predefined parameters, whether the mobile communications device (28) is permitted to open the electronic locking device (12). If the server (14) determines that the mobile communications device (28) is permitted to open the electronic locking device (12), then it transmits an opening instruction to the electronic locking device (12) to unlock the closing member (18).

Abstract: A method for making an electric hinge comprising providing first and second hinge plates, each hinge plate having at least one knuckle and forming in each hinge plate an open slot extending from an edge distal from the knuckle and terminating at a mid-portion of the hinge plate to the knuckle. The open slot depth is less than the thickness of the hinge plate. The method includes drilling a hole from the terminus of each open slot to the knuckle of the hinge plate and passing a wire through the hole from the terminus of the open slot to the knuckle in the first hinge plate and from the knuckle of the second hinge plate to the corresponding terminus of the second hinge plate. The method includes mating the first and second hinge plates by inserting a hinge pin through the knuckle of each hinge plates to form the electric hinge.

Abstract: A system and method for enabling opening of an electronic locking device (12) from a remote location is disclosed. A remotely accessible server (14) receives an opening request to open an electronic locking device (12) which secures a closing member (18). The opening request includes a unique identifier of the electronic locking device (12) and personal identification information of a mobile communications device (28) requesting to open the electronic locking device (12). The server (14) then determines, based on predefined parameters, whether the mobile communications device (28) is permitted to open the electronic locking device (12). If the server (14) determines that the mobile communications device (28) is permitted to open the electronic locking device (12), then it transmits an opening instruction to the electronic locking device (12) to unlock the closing member (18).

Abstract: The invention relates to method for identifying an ovine with a genotype indicative of one or more altered performance traits, the method including the step of detecting, in a sample derived from the ovine, the presence of at least one allele of the CP34 simple sequence repeat (SSR) marker, or at least one allele of a marker in linkage disequilibrium (LD) with CP34, wherein the presence of the allele is indicative of the altered performance traits in the ovine.

Abstract: The present invention relates to an identification method. In particular, a method for identifying the origin of a compound biological product, including the batch of origin, but also in some cases the actual biological sources of a compound biological product.

Abstract: A method of collecting cells from a specimen and plating such cells onto a slide to create a monolayer. A suspension of cells is filtered to remove unwanted material and monitored to determine if a desired quantity of cells are collected. If insufficient cells are present in the filtered sample, additional suspensions of cells are serially added to the sample and filtered until a desired quantity of cells have been obtained. Devices for collecting samples of cells, for isolating a quantity of cells, and for microscopic examination of a monolayer of cells are also disclosed.

Abstract: The present invention provides a process for the production of pigmentary copper phthalocyanine in the beta crystalline phase comprising:

Abstract: The present invention provides a process for the production of pigmentary copper phthalocyanine in the beta crystalline phase comprising: a) dry or aqueous milling of crude copper phthalocyanine in combination with a natural or chemically modified resin and, optionally, a grinding auxiliary followed by; b) isolation of the milled mass followed by; c) conditioning treatment of the milled mass.

Abstract: A process for the preparation of a paint concentrate which comprises(a) milling or acid pasting a crude metal phthalocyanine to reduce the particles size thereof, thereby forming a modified crude metal phthalocyanine and(b) kneading a mixture of the modified crude metal phthalocyanine together with a paint vehicle comprising one or more paint solvents, the metal phthalocyanine being present in an amount of 20 to 80% by weight of the kneaded mixture, to give a paint concentrate containing the metal phthalocyanine in pigmentary form dispersed in the paint vehicle.

Abstract: A process for the preparation of an ink concentrate which comprises(a) milling a crude metal phthalocyanine to reduce the particle size thereof, thereby forming a modified crude metal phthalocyanine and(b) kneading a mixture of the modified crude metal phthalocyanine together with an ink vehicle comprising one or more ink solvents, the metal phthalocyanine being present in an amount of 20 to 80% by weight of the kneaded mixture, to give an ink concentrate containing the metal phthalocyanine in pigmentary form dispersed in the ink vehicle.

Abstract: A method of welding aluminum alloy workpieces includes the pretreatment of an area adjacent to the seam of the workpiece followed by irradiation of the area with an infrared laser beam having a diameter equal to or greater than the thickness of the workpieces. Substantial subsurface melting of the workpieces is initially generated and the beam can subsequently be scanned along the seam so as to maintain an isotherm corresponding to the melting point of the workpiece at the leading edge of the beam.

Abstract: A laser processing method establishes initial coupling between the laser beam and workpiece by irradiating an intermediate tool positioned adjacent the workpiece. The tool is more absorptive at the laser wavelength than the workpiece so that the efficiency of energy transfer is increased. Subsequent processing is performed by relative movement between the workpiece and beam, either independently of the tool or in conjunction with the tool. During further processing, the beam diameter is increased to be greater than the thickness of the workpiece to enhance the further processing.