Patents by Inventor KENNETH WILLIAM DOUGLAS SMITH

KENNETH WILLIAM DOUGLAS SMITH has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Publication number: 20230259345
    Abstract: There is provided a method that includes (a) scanning a repository to identify an artifact that is available in the repository, (b) producing a declaration that indicates that the artifact is to be installed on a target device, (c) querying the target device to obtain information about a present state of the artifact on the target device, thus yielding state information, (d) determining, from a comparison of the state information to the declaration, that the artifact on the target device is not up to date, and (e) deploying the artifact from the repository, and a serving program, to the target device. There is also provided a system that performs the method, and a storage device that contains instructions for a processor to perform the method.
    Type: Application
    Filed: February 17, 2022
    Publication date: August 17, 2023
    Applicant: NUANCE COMMUNICATIONS, INC.
    Inventors: Jeffery GRIFFITH, Kenneth William Douglas SMITH, Fabrizio LUSSANA, Andreas Martin KRAUSE
  • Patent number: 10846429
    Abstract: A method, computer program product, and computing system for receiving content from a third-party. The content may be processed to predict the disclosure of sensitive information. The sensitive information may be obscured from a platform user, where the third-party may be a customer and the platform user may be a customer service representative.
    Type: Grant
    Filed: July 18, 2018
    Date of Patent: November 24, 2020
    Assignee: Nuance Communications, Inc.
    Inventors: Kenneth William Douglas Smith, Uwe Helmut Jost, Jean-Guy Elie Dahan, Fabrizio Lussana, Vittorio Manzone, David Copp
  • Publication number: 20190026494
    Abstract: A method, computer program product, and computing system for receiving content from a third-party; processing the content to predict the disclosure of sensitive information; and obscuring the sensitive information from a platform user.
    Type: Application
    Filed: July 18, 2018
    Publication date: January 24, 2019
    Inventors: KENNETH WILLIAM DOUGLAS SMITH, Uwe Helmut Jost, Jean-Guy Elie Dahan, Fabrizio Lussana, Vittorio Manzone, David Copp