Patents by Inventor Kenny C. Vu
Kenny C. Vu has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 9996839Abstract: Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return and whether to provide a coupon to the customer. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.Type: GrantFiled: July 14, 2016Date of Patent: June 12, 2018Assignee: The Retail Equation, Inc.Inventors: Mark S. Hammond, Mark R. Hilinski, David B. Speights, Kenny C. Vu, James D. Holland, Peter L. Bradshaw
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Publication number: 20170039572Abstract: Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return and whether to provide a coupon to the customer. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.Type: ApplicationFiled: July 14, 2016Publication date: February 9, 2017Inventors: Mark S. Hammond, Mark R. Hilinski, David B. Speights, Kenny C. Vu, James D. Holland, Peter L. Bradshaw
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Patent number: 9424588Abstract: Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return and whether to provide a coupon to the customer. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.Type: GrantFiled: June 25, 2015Date of Patent: August 23, 2016Assignee: The Retail Equation, Inc.Inventors: Mark S. Hammond, Mark R. Hilinski, David B. Speights, Kenny C. Vu, James D. Holland, Peter L. Bradshaw
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Publication number: 20160055524Abstract: Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return and whether to provide a coupon to the customer. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.Type: ApplicationFiled: June 25, 2015Publication date: February 25, 2016Inventors: Mark S. Hammond, Mark R. Hilinski, David B. Speights, Kenny C. Vu, James D. Holland, Peter L. Bradshaw
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Patent number: 9076159Abstract: Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return and whether to provide a coupon to the customer. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.Type: GrantFiled: April 24, 2014Date of Patent: July 7, 2015Assignee: The Retail Equation, Inc.Inventors: Mark S. Hammond, Mark R. Hilinski, David B. Speights, Kenny C. Vu, James D. Holland, Peter L. Bradshaw
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Publication number: 20140236702Abstract: Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return and whether to provide a coupon to the customer. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.Type: ApplicationFiled: April 24, 2014Publication date: August 21, 2014Applicant: The Retail Equation, Inc.Inventors: Mark S. Hammond, Mark R. Hilinski, David B. Speights, Kenny C. Vu, James D. Holland, Peter L. Bradshaw
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Patent number: 8708233Abstract: Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return and whether to provide a coupon to the customer. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.Type: GrantFiled: October 18, 2013Date of Patent: April 29, 2014Assignee: The Retail Equation, Inc.Inventors: Mark S. Hammond, Mark R. Hilinski, David B. Speights, Kenny C. Vu, James D. Holland, Peter L. Bradshaw
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Publication number: 20140046750Abstract: Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return and whether to provide a coupon to the customer. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.Type: ApplicationFiled: October 18, 2013Publication date: February 13, 2014Applicant: The Retail Equation, Inc.Inventors: Mark S. Hammond, Mark R. Hilinski, David B. Speights, Kenny C. Vu, James D. Holland, Peter L. Bradshaw
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Patent number: 8561896Abstract: Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.Type: GrantFiled: October 11, 2012Date of Patent: October 22, 2013Assignee: The Retail Equation, Inc.Inventors: Mark S. Hammond, Mark R. Hilinski, David B. Speights, Kenny C. Vu, James D. Holland, Peter L. Bradshaw
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Patent number: 8356750Abstract: Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.Type: GrantFiled: September 23, 2011Date of Patent: January 22, 2013Assignee: The Retail Equation, Inc.Inventors: Mark S. Hammond, Mark R. Hilinski, David B. Speights, Kenny C. Vu, James D. Holland, Peter L. Bradshaw
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Publication number: 20120166296Abstract: Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.Type: ApplicationFiled: September 23, 2011Publication date: June 28, 2012Applicant: THE RETAIL EQUATION, INC.Inventors: Mark S. Hammond, Mark R. Hilinski, David B. Speights, Kenny C. Vu, James D. Holland, Peter L. Bradshaw
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Patent number: 8025229Abstract: Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.Type: GrantFiled: November 19, 2008Date of Patent: September 27, 2011Assignee: The Retail Equation, Inc.Inventors: Mark S. Hammond, Mark R. Hilinski, David B. Speights, Kenny C. Vu, James D. Holland, Peter L. Bradshaw
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Publication number: 20090076870Abstract: Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.Type: ApplicationFiled: November 19, 2008Publication date: March 19, 2009Applicant: The Retail Equation, Inc.Inventors: Mark S. Hammond, Mark R. Hilinski, David B. Speights, Kenny C. Vu, James D. Holland, Peter L. Bradshaw
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Patent number: 7455226Abstract: Systems and methods are described for collecting data at a merchant's point of return for use in processing a merchandise return transaction that is being requested by a customer. In various embodiments, the data may be collected using a wide variety of data collection technologies and may be used in conjunction with stored data, including data collected from other merchants, by a return authorization system to make a determination whether to accept or deny the requested merchandise return. The data may additionally or alternatively be used to determine whether to issue a warning to the customer about limitations on future return transactions presented by the customer. Examples of data categories that may be collected include, but are not limited to, information about: the merchant, the customer, the requested transaction, the merchandise being returned, one or more receipts, a clerk processing the transaction, and other general applicable information.Type: GrantFiled: November 1, 2005Date of Patent: November 25, 2008Assignee: The Return Exchange, Inc.Inventors: Mark S. Hammond, Mark R. Hilinski, David B. Speights, Kenny C. Vu, James D. Holland, Peter L. Bradshaw