Patents by Inventor Kent William Laux

Kent William Laux has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).

  • Patent number: 10984430
    Abstract: Systems and methods for qualifying a sales lead may include one or more of the following. Information, received via a network, about an identified end-user computing device and/or an end-user of the identified end-user computing device may be processed. Lead qualification rules that include criteria for qualifying a lead may be accessed. A characteristic of the end-user of the identified end-user computing device may be derived based at least in part on the information about the identified end-user computing device and/or the end-user. A lead characterization of the end-user of the identified end-user computing device may be generated based at least in part on the characteristic of the end-user of the identified end-user computing device and the lead qualification rules. The lead characterization may indicate a lead assessment of the end-user. The lead characterization of the end-user of the identified end-user computing device may be stored.
    Type: Grant
    Filed: August 12, 2013
    Date of Patent: April 20, 2021
    Assignee: Thryv, Inc.
    Inventors: Mehul Jain, Kent William Laux
  • Patent number: 9930175
    Abstract: Systems, methods, apparatuses, and computer-readable media for managing and evaluating leads from incoming calls are provided. A first inbound call from a first caller may be received. A first set of information identifying characteristics of the first inbound call may be processed. A second set of information identifying characteristics of the first inbound call may be determined based on the first set of information. A first category may be matched to the first inbound call. A first receiver may be determined. A second inbound call from a second caller may be received. A third set of information identifying characteristics of the second inbound call may be processed. A fourth set of information identifying characteristics of the second inbound call may be determined based on the third set of information. A second category may be matched to the second inbound call. A second receiver may be determined.
    Type: Grant
    Filed: August 1, 2017
    Date of Patent: March 27, 2018
    Assignee: YP LLC
    Inventors: Mehul Jain, Karthik Raman, Chitiksha Shah, Kent William Laux, Deepak Kumar Thakral
  • Publication number: 20170331953
    Abstract: Systems, methods, apparatuses, and computer-readable media for managing and evaluating leads from incoming calls are provided. A first inbound call from a first caller may be received. A first set of information identifying characteristics of the first inbound call may be processed. A second set of information identifying characteristics of the first inbound call may be determined based on the first set of information. A first category may be matched to the first inbound call. A first receiver may be determined. A second inbound call from a second caller may be received. A third set of information identifying characteristics of the second inbound call may be processed. A fourth set of information identifying characteristics of the second inbound call may be determined based on the third set of information. A second category may be matched to the second inbound call. A second receiver may be determined.
    Type: Application
    Filed: August 1, 2017
    Publication date: November 16, 2017
    Inventors: Mehul Jain, Karthik Raman, Chitiksha Shah, Kent William Laux, Deepak Kumar Thakral
  • Patent number: 9781261
    Abstract: Systems, methods, apparatuses, and computer-readable media for managing and evaluating leads from incoming calls are provided. A first inbound call from a first caller may be received. A first set of information identifying characteristics of the first inbound call may be processed. A second set of information identifying characteristics of the first inbound call may be determined based on the first set of information. A first category may be matched to the first inbound call. A first receiver may be determined. A second inbound call from a second caller may be received. A third set of information identifying characteristics of the second inbound call may be processed. A fourth set of information identifying characteristics of the second inbound call may be determined based on the third set of information. A second category may be matched to the second inbound call. A second receiver may be determined.
    Type: Grant
    Filed: August 12, 2014
    Date of Patent: October 3, 2017
    Assignee: YP LLC
    Inventors: Mehul Jain, Karthik Raman, Chitiksha Shah, Kent William Laux, Deepak Kumar Thakral
  • Patent number: 9577980
    Abstract: Systems, methods, and computer-readable media are provided for telephone number provisioning. A user interface configured to provide access to telephony information may be facilitated. The telephony information may be retained in a telephony information repository. Information about a first location may be processed. A region of interest may be determined. A set of telephony information may be processed based on the region of interest. Telephone number inventory corresponding to the region of interest may be determined based in part on the set of telephony information. Telephone number inventory may be categorized according to availability to determine a first set of telephone numbers. Local calling characteristics may be determined. Indication to the user interface of availability of telephone numbers within the region of interest based on the first set of telephone numbers and the local calling characteristics may be caused.
    Type: Grant
    Filed: June 15, 2016
    Date of Patent: February 21, 2017
    Assignee: YP LLC
    Inventors: Kent William Laux, Bruce Goettelman, Mehul Jain, Julie Wong
  • Publication number: 20160301662
    Abstract: Systems, methods, and computer-readable media are provided for telephone number provisioning. A user interface configured to provide access to telephony information may be facilitated. The telephony information may be retained in a telephony information repository. Information about a first location may be processed. A region of interest may be determined. A set of telephony information may be processed based on the region of interest. Telephone number inventory corresponding to the region of interest may be determined based in part on the set of telephony information. Telephone number inventory may be categorized according to availability to determine a first set of telephone numbers. Local calling characteristics may be determined. Indication to the user interface of availability of telephone numbers within the region of interest based on the first set of telephone numbers and the local calling characteristics may be caused.
    Type: Application
    Filed: June 15, 2016
    Publication date: October 13, 2016
    Inventors: Kent William Laux, Bruce Goettelman, Mehul Jain, Julie Wong
  • Patent number: 9407767
    Abstract: Systems, methods, apparatus, and computer-readable media are provided to track call information pertinent to calls responsive to advertisements. A message may be received via a data network from a communication device running an application. The application may be associated with a communication reference. Responsive to selection of a user-selectable option that may correspond to an advertisement presented via the communication device, the message may be sent, via the data network, to a call information handling system. The message may indicate call information. Unique identification of the communication device and/or a user may be determined. The call information may be stored in a tracking information repository in association with the unique identification.
    Type: Grant
    Filed: July 31, 2014
    Date of Patent: August 2, 2016
    Assignee: YP LLC
    Inventors: Mehul Jain, Kent William Laux, Deepak Kumar Thakral
  • Patent number: 9398149
    Abstract: Systems, methods, and computer-readable are provided for telephone number provisioning. A user interface configured to provide access to telephony information may be facilitated. The telephony information may be retained in a telephony information repository. Information about a first location may be processed. A region of interest may be determined. A set of telephony information may be processed based on the region of interest. Telephone number inventory corresponding to the region of interest may be determined based part on the set of telephony information. Telephone number inventory may be categorized according to availability to determine a first set of telephone numbers. Local calling characteristics may be determined. Indication to the user interface of availability of telephone numbers within the region of interest based on the first set of telephone numbers and the local calling characteristics may be caused.
    Type: Grant
    Filed: September 24, 2014
    Date of Patent: July 19, 2016
    Assignee: YP LLC
    Inventors: Kent William Laux, Bruce Goettelman, Mehul Jain, Julie Wong
  • Publication number: 20160050316
    Abstract: Systems, methods, apparatuses, and computer-readable media for managing and evaluating leads from incoming calls are provided. A first inbound call from a first caller may be received. A first set of information identifying characteristics of the first inbound call may be processed. A second set of information identifying characteristics of the first inbound call may be determined based on the first set of information. A first category may be matched to the first inbound call. A first receiver may be determined. A second inbound call from a second caller may be received. A third set of information identifying characteristics of the second inbound call may be processed. A fourth set of information identifying characteristics of the second inbound call may be determined based on the third set of information. A second category may be matched to the second inbound call. A second receiver may be determined.
    Type: Application
    Filed: August 12, 2014
    Publication date: February 18, 2016
    Inventors: Mehul Jain, Karthik Raman, Chitiksha Shah, Kent William Laux, Deepak Kumar Thakral
  • Patent number: 9247470
    Abstract: Systems, methods, and computer-readable storage media for location-aware call processing for routing a call to a provider are provided. A telephone call from an end-user communication device may be received. An indication of a first provider category may be identified. A first set of provider information may be processed based on the first provider category. A heat map may be generated to identify correlations between user information, location information, and/or provider information. An area proximate to a first location of an end-user communication device may be calculated. A second set of provider information may be identified based on the first location and/or the area proximate to the first location. A provider is selected based on rankings of the providers. A provider is selected based on the ranking, a telephone reference is determined for the selected provider, and a connection of a telephone call is facilitated to the selected provider.
    Type: Grant
    Filed: June 29, 2015
    Date of Patent: January 26, 2016
    Assignee: YP LLC
    Inventors: Mehul Jain, Kent William Laux, Johnson Michael
  • Publication number: 20150382263
    Abstract: Systems, methods, and computer-readable storage media for location-aware call processing for routing a call to a provider are provided. A telephone call from an end-user communication device may be received. An indication of a first provider category may be identified. A first set of provider information may be processed based on the first provider category. A heat map may be generated to identify correlations between user information, location information, and/or provider information. An area proximate to a first location of an end-user communication device may be calculated. A second set of provider information may be identified based on the first location and/or the area proximate to the first location. A provider is selected based on rankings of the providers. A provider is selected based on the ranking, a telephone reference is determined for the selected provider, and a connection of a telephone call is facilitated to the selected provider.
    Type: Application
    Filed: June 29, 2015
    Publication date: December 31, 2015
    Inventors: Mehul Jain, Kent William Laux, Johnson Michael
  • Publication number: 20150087281
    Abstract: Systems, methods, and computer-readable are provided for telephone number provisioning. A user interface configured to provide access to telephony information may be facilitated. The telephony information may be retained in a telephony information repository. Information about a first location may be processed. A region of interest may be determined. A set of telephony information may be processed based on the region of interest. Telephone number inventory corresponding to the region of interest may be determined based part on the set of telephony information. Telephone number inventory may be categorized according to availability to determine a first set of telephone numbers. Local calling characteristics may be determined. Indication to the user interface of availability of telephone numbers within the region of interest based on the first set of telephone numbers and the local calling characteristics may be caused.
    Type: Application
    Filed: September 24, 2014
    Publication date: March 26, 2015
    Inventors: Kent William Laux, Bruce Goettelman, Mehul Jain, Julie Wong
  • Publication number: 20150046214
    Abstract: Systems and methods for qualifying a sales lead may include one or more of the following. Information, received via a network, about an identified end-user computing device and/or an end-user of the identified end-user computing device may be processed. Lead qualification rules that include criteria for qualifying a lead may be accessed. A characteristic of the end-user of the identified end-user computing device may be derived based at least in part on the information about the identified end-user computing device and/or the end-user. A lead characterization of the end-user of the identified end-user computing device may be generated based at least in part on the characteristic of the end-user of the identified end-user computing device and the lead qualification rules. The lead characterization may indicate a lead assessment of the end-user. The lead characterization of the end-user of the identified end-user computing device may be stored.
    Type: Application
    Filed: August 12, 2013
    Publication date: February 12, 2015
    Applicant: YP Intellectual Property LLC
    Inventors: Mehul Jain, Kent William Laux
  • Publication number: 20150036817
    Abstract: Systems, methods, apparatus, and computer-readable media are provided to track call information pertinent to calls responsive to advertisements. A message may be received via a data network from a communication device running an application. The application may be associated with a communication reference. Responsive to selection of a user-selectable option that may correspond to an advertisement presented via the communication device, the message may be sent, via the data network, to a call information handling system. The message may indicate call information. Unique identification of the communication device and/or a user may be determined. The call information may be stored in a tracking information repository in association with the unique identification.
    Type: Application
    Filed: July 31, 2014
    Publication date: February 5, 2015
    Inventors: Mehul Jain, Kent William Laux, Deepak Kumar Thakral