Patents by Inventor Kent William Laux
Kent William Laux has filed for patents to protect the following inventions. This listing includes patent applications that are pending as well as patents that have already been granted by the United States Patent and Trademark Office (USPTO).
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Patent number: 10984430Abstract: Systems and methods for qualifying a sales lead may include one or more of the following. Information, received via a network, about an identified end-user computing device and/or an end-user of the identified end-user computing device may be processed. Lead qualification rules that include criteria for qualifying a lead may be accessed. A characteristic of the end-user of the identified end-user computing device may be derived based at least in part on the information about the identified end-user computing device and/or the end-user. A lead characterization of the end-user of the identified end-user computing device may be generated based at least in part on the characteristic of the end-user of the identified end-user computing device and the lead qualification rules. The lead characterization may indicate a lead assessment of the end-user. The lead characterization of the end-user of the identified end-user computing device may be stored.Type: GrantFiled: August 12, 2013Date of Patent: April 20, 2021Assignee: Thryv, Inc.Inventors: Mehul Jain, Kent William Laux
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Patent number: 9930175Abstract: Systems, methods, apparatuses, and computer-readable media for managing and evaluating leads from incoming calls are provided. A first inbound call from a first caller may be received. A first set of information identifying characteristics of the first inbound call may be processed. A second set of information identifying characteristics of the first inbound call may be determined based on the first set of information. A first category may be matched to the first inbound call. A first receiver may be determined. A second inbound call from a second caller may be received. A third set of information identifying characteristics of the second inbound call may be processed. A fourth set of information identifying characteristics of the second inbound call may be determined based on the third set of information. A second category may be matched to the second inbound call. A second receiver may be determined.Type: GrantFiled: August 1, 2017Date of Patent: March 27, 2018Assignee: YP LLCInventors: Mehul Jain, Karthik Raman, Chitiksha Shah, Kent William Laux, Deepak Kumar Thakral
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Publication number: 20170331953Abstract: Systems, methods, apparatuses, and computer-readable media for managing and evaluating leads from incoming calls are provided. A first inbound call from a first caller may be received. A first set of information identifying characteristics of the first inbound call may be processed. A second set of information identifying characteristics of the first inbound call may be determined based on the first set of information. A first category may be matched to the first inbound call. A first receiver may be determined. A second inbound call from a second caller may be received. A third set of information identifying characteristics of the second inbound call may be processed. A fourth set of information identifying characteristics of the second inbound call may be determined based on the third set of information. A second category may be matched to the second inbound call. A second receiver may be determined.Type: ApplicationFiled: August 1, 2017Publication date: November 16, 2017Inventors: Mehul Jain, Karthik Raman, Chitiksha Shah, Kent William Laux, Deepak Kumar Thakral
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Patent number: 9781261Abstract: Systems, methods, apparatuses, and computer-readable media for managing and evaluating leads from incoming calls are provided. A first inbound call from a first caller may be received. A first set of information identifying characteristics of the first inbound call may be processed. A second set of information identifying characteristics of the first inbound call may be determined based on the first set of information. A first category may be matched to the first inbound call. A first receiver may be determined. A second inbound call from a second caller may be received. A third set of information identifying characteristics of the second inbound call may be processed. A fourth set of information identifying characteristics of the second inbound call may be determined based on the third set of information. A second category may be matched to the second inbound call. A second receiver may be determined.Type: GrantFiled: August 12, 2014Date of Patent: October 3, 2017Assignee: YP LLCInventors: Mehul Jain, Karthik Raman, Chitiksha Shah, Kent William Laux, Deepak Kumar Thakral
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Patent number: 9577980Abstract: Systems, methods, and computer-readable media are provided for telephone number provisioning. A user interface configured to provide access to telephony information may be facilitated. The telephony information may be retained in a telephony information repository. Information about a first location may be processed. A region of interest may be determined. A set of telephony information may be processed based on the region of interest. Telephone number inventory corresponding to the region of interest may be determined based in part on the set of telephony information. Telephone number inventory may be categorized according to availability to determine a first set of telephone numbers. Local calling characteristics may be determined. Indication to the user interface of availability of telephone numbers within the region of interest based on the first set of telephone numbers and the local calling characteristics may be caused.Type: GrantFiled: June 15, 2016Date of Patent: February 21, 2017Assignee: YP LLCInventors: Kent William Laux, Bruce Goettelman, Mehul Jain, Julie Wong
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Publication number: 20160301662Abstract: Systems, methods, and computer-readable media are provided for telephone number provisioning. A user interface configured to provide access to telephony information may be facilitated. The telephony information may be retained in a telephony information repository. Information about a first location may be processed. A region of interest may be determined. A set of telephony information may be processed based on the region of interest. Telephone number inventory corresponding to the region of interest may be determined based in part on the set of telephony information. Telephone number inventory may be categorized according to availability to determine a first set of telephone numbers. Local calling characteristics may be determined. Indication to the user interface of availability of telephone numbers within the region of interest based on the first set of telephone numbers and the local calling characteristics may be caused.Type: ApplicationFiled: June 15, 2016Publication date: October 13, 2016Inventors: Kent William Laux, Bruce Goettelman, Mehul Jain, Julie Wong
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Patent number: 9407767Abstract: Systems, methods, apparatus, and computer-readable media are provided to track call information pertinent to calls responsive to advertisements. A message may be received via a data network from a communication device running an application. The application may be associated with a communication reference. Responsive to selection of a user-selectable option that may correspond to an advertisement presented via the communication device, the message may be sent, via the data network, to a call information handling system. The message may indicate call information. Unique identification of the communication device and/or a user may be determined. The call information may be stored in a tracking information repository in association with the unique identification.Type: GrantFiled: July 31, 2014Date of Patent: August 2, 2016Assignee: YP LLCInventors: Mehul Jain, Kent William Laux, Deepak Kumar Thakral
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Patent number: 9398149Abstract: Systems, methods, and computer-readable are provided for telephone number provisioning. A user interface configured to provide access to telephony information may be facilitated. The telephony information may be retained in a telephony information repository. Information about a first location may be processed. A region of interest may be determined. A set of telephony information may be processed based on the region of interest. Telephone number inventory corresponding to the region of interest may be determined based part on the set of telephony information. Telephone number inventory may be categorized according to availability to determine a first set of telephone numbers. Local calling characteristics may be determined. Indication to the user interface of availability of telephone numbers within the region of interest based on the first set of telephone numbers and the local calling characteristics may be caused.Type: GrantFiled: September 24, 2014Date of Patent: July 19, 2016Assignee: YP LLCInventors: Kent William Laux, Bruce Goettelman, Mehul Jain, Julie Wong
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Publication number: 20160050316Abstract: Systems, methods, apparatuses, and computer-readable media for managing and evaluating leads from incoming calls are provided. A first inbound call from a first caller may be received. A first set of information identifying characteristics of the first inbound call may be processed. A second set of information identifying characteristics of the first inbound call may be determined based on the first set of information. A first category may be matched to the first inbound call. A first receiver may be determined. A second inbound call from a second caller may be received. A third set of information identifying characteristics of the second inbound call may be processed. A fourth set of information identifying characteristics of the second inbound call may be determined based on the third set of information. A second category may be matched to the second inbound call. A second receiver may be determined.Type: ApplicationFiled: August 12, 2014Publication date: February 18, 2016Inventors: Mehul Jain, Karthik Raman, Chitiksha Shah, Kent William Laux, Deepak Kumar Thakral
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Patent number: 9247470Abstract: Systems, methods, and computer-readable storage media for location-aware call processing for routing a call to a provider are provided. A telephone call from an end-user communication device may be received. An indication of a first provider category may be identified. A first set of provider information may be processed based on the first provider category. A heat map may be generated to identify correlations between user information, location information, and/or provider information. An area proximate to a first location of an end-user communication device may be calculated. A second set of provider information may be identified based on the first location and/or the area proximate to the first location. A provider is selected based on rankings of the providers. A provider is selected based on the ranking, a telephone reference is determined for the selected provider, and a connection of a telephone call is facilitated to the selected provider.Type: GrantFiled: June 29, 2015Date of Patent: January 26, 2016Assignee: YP LLCInventors: Mehul Jain, Kent William Laux, Johnson Michael
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Publication number: 20150382263Abstract: Systems, methods, and computer-readable storage media for location-aware call processing for routing a call to a provider are provided. A telephone call from an end-user communication device may be received. An indication of a first provider category may be identified. A first set of provider information may be processed based on the first provider category. A heat map may be generated to identify correlations between user information, location information, and/or provider information. An area proximate to a first location of an end-user communication device may be calculated. A second set of provider information may be identified based on the first location and/or the area proximate to the first location. A provider is selected based on rankings of the providers. A provider is selected based on the ranking, a telephone reference is determined for the selected provider, and a connection of a telephone call is facilitated to the selected provider.Type: ApplicationFiled: June 29, 2015Publication date: December 31, 2015Inventors: Mehul Jain, Kent William Laux, Johnson Michael
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Publication number: 20150087281Abstract: Systems, methods, and computer-readable are provided for telephone number provisioning. A user interface configured to provide access to telephony information may be facilitated. The telephony information may be retained in a telephony information repository. Information about a first location may be processed. A region of interest may be determined. A set of telephony information may be processed based on the region of interest. Telephone number inventory corresponding to the region of interest may be determined based part on the set of telephony information. Telephone number inventory may be categorized according to availability to determine a first set of telephone numbers. Local calling characteristics may be determined. Indication to the user interface of availability of telephone numbers within the region of interest based on the first set of telephone numbers and the local calling characteristics may be caused.Type: ApplicationFiled: September 24, 2014Publication date: March 26, 2015Inventors: Kent William Laux, Bruce Goettelman, Mehul Jain, Julie Wong
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Publication number: 20150046214Abstract: Systems and methods for qualifying a sales lead may include one or more of the following. Information, received via a network, about an identified end-user computing device and/or an end-user of the identified end-user computing device may be processed. Lead qualification rules that include criteria for qualifying a lead may be accessed. A characteristic of the end-user of the identified end-user computing device may be derived based at least in part on the information about the identified end-user computing device and/or the end-user. A lead characterization of the end-user of the identified end-user computing device may be generated based at least in part on the characteristic of the end-user of the identified end-user computing device and the lead qualification rules. The lead characterization may indicate a lead assessment of the end-user. The lead characterization of the end-user of the identified end-user computing device may be stored.Type: ApplicationFiled: August 12, 2013Publication date: February 12, 2015Applicant: YP Intellectual Property LLCInventors: Mehul Jain, Kent William Laux
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Publication number: 20150036817Abstract: Systems, methods, apparatus, and computer-readable media are provided to track call information pertinent to calls responsive to advertisements. A message may be received via a data network from a communication device running an application. The application may be associated with a communication reference. Responsive to selection of a user-selectable option that may correspond to an advertisement presented via the communication device, the message may be sent, via the data network, to a call information handling system. The message may indicate call information. Unique identification of the communication device and/or a user may be determined. The call information may be stored in a tracking information repository in association with the unique identification.Type: ApplicationFiled: July 31, 2014Publication date: February 5, 2015Inventors: Mehul Jain, Kent William Laux, Deepak Kumar Thakral